Telling me Internet Explorer is not Installed when it is..

[Guest]

I recently purchased Norton Internet Security.. When I try to install the product, I immediately get the following message.

"This product requires Microsoft Internet Explorere Version 5.01 Service Pack 2 or Higer.

Peculiar as I have IE6 on XP Home in working condition

I did previously have a virus that may have affected IE and so I tried to uninstall. Afterwards I downloaded the most recent version of IE6 from the MS website..

As I said, the browser works and have been using it to access web sites without any problems, however I did notice a couple of things
1. When I go to "Add or Remove Programs" in Control Panel, IE is not there
2. When I go into IE and Select "Help/About Internet Explorer", the "Version :" entry is blank.
3. When I download IE6 and try to install, the installation is very quick, a matter of seconds as if it detects that there are installed components and does not install very much
4. When I try to install again it tells me that there is already a version of IE on my system that is more recent then the version that I am trying to install

So then I try to install Norton Internet Security again, and I get the same message.

"This product requires Microsoft Internet Explorere Version 5.01 Service Pack 2 or Higer.

Seems like I'm going in a circle .

Can someone please help ?????

Where do products like Norton go to check whether IE is installed and what version is installed ?
How could IE be available and working properly on my machines but still be invisible to programs like Norton who require it to run ??

PLEASE HELP...

Thank

And

 

[Mike Burgess]

ajdmozart,
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 03-09-04]
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I recently purchased Norton Internet Security.. When I try to install the

product, I immediately get the following message.

"This product requires Microsoft Internet Explorere Version 5.01 Service Pack 2 or Higer. "

Peculiar as I have IE6 on XP Home in working condition.

I did previously have a virus that may have affected IE and so I tried to

uninstall. Afterwards I downloaded the most recent version of IE6 from the
MS website...

As I said, the browser works and have been using it to access web sites

without any problems, however I did notice a couple of things.

1. When I go to "Add or Remove Programs" in Control Panel, IE is not there.
2. When I go into IE and Select "Help/About Internet Explorer", the "Version :" entry is blank..
3. When I download IE6 and try to install, the installation is very quick,

a matter of seconds as if it detects that there are installed components and
does not install very much.

4. When I try to install again it tells me that there is already a version

of IE on my system that is more recent then the version that I am trying to
install.

So then I try to install Norton Internet Security again, and I get the same message..

"This product requires Microsoft Internet Explorere Version 5.01 Service Pack 2 or Higer. "

Seems like I'm going in a circle ..

Can someone please help ??????

Where do products like Norton go to check whether IE is installed and what version is installed ??
How could IE be available and working properly on my machines but still be

invisible to programs like Norton who require it to run ???