TCP/IP Protocol Corrupted

  • Thread starter Thread starter Mike D
  • Start date Start date
M

Mike D

My son's laptop (Toshiba Satellite 1100) has a problem
where I can't remove and replace the TCP/IP protocol stack
in the network properties. The Remove option is greyed
out, but Add and Properties work fine. Is there a command
line function that will remove the protocol, or some other
workaround?
 
299357 How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/?id=299357
--------------------
My son's laptop (Toshiba Satellite 1100) has a problem
where I can't remove and replace the TCP/IP protocol stack
in the network properties. The Remove option is greyed
out, but Add and Properties work fine. Is there a command
line function that will remove the protocol, or some other
workaround?
Click to expand...

__
Danny Slye
Microsoft Support Professional
MCSE

This posting is provided "AS IS" with no warranties and confers no rights.
Please reply to the newsgroup so that others may benefit. Thanks!
 
"Mike D" said:
My son's laptop (Toshiba Satellite 1100) has a problem
where I can't remove and replace the TCP/IP protocol stack
in the network properties. The Remove option is greyed
out, but Add and Properties work fine. Is there a command
line function that will remove the protocol, or some other
workaround?
Click to expand...

Resetting TCP/IP might help. Follow the steps in this Microsoft
Knowledge Base article:

How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q299357

If that doesn't solve the problem, try rebuilding the TCP/IP catalog,
using these instructions frequently posted in the news group by Ken
Wickes of Microsoft:

1. Backup and delete the following registry keys:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2

2. Reboot

3. Open the network connections folder, right click your network
connection, and click Properties.

4. Click Install | Protocol | Add.

5. Click "Have Disk...", type "\windows\inf" in the box, and click
OK.

6. Click "Internet Protocol (TCP/IP)", then click OK.

7. Reboot.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
4-6 are where the magic happens... But start from #1

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


Sonic98 said:
I have a similar problem and tried a similar solution with
the exception of steps 4-6. I guess I will try steps 4-6
next.
Click to expand...
 
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