System Shutdown RPC and NO ABILITY to navigate

  • Thread starter Thread starter Dave
  • Start date Start date
D

Dave

When my computer boots up, it wants to shut down with a
rpc 60 second warning. I can stop it from a prompt by
typing "shutdown -a".

After stopping it, I can run my virus protection program
and it has removed 7 virus.

I'm running Windows XP home.

I can't ...
Get a start menu from the bottom of the screen
I can't even get to control panel.
I can hit control - alt - delete and get to a command
prompt.

I can't install the windows security service pack 1a or
above or any security patch. it hangs and never goes
forward.

What do I do?????
 
You probably have Blaster or a variant. This means you don't have your
firewall
enabled, or use another good firewall - and haven't run Windows Update
regularly to get all critical patches (the fixes for this came out during
the summer of '03). You need be connected for only a few seconds in order to
get infected!

See http://www.visualante.org/msblast/main.htm for lots of good
info....and/or follow the instructions below.

As soon as your computer reboots and Windows loads, click Start, then Run.
In the box, type the following:

shutdown -a (then click OK)

Install:

http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/bulletin/MS03-026.asp
As soon as you can!. You are running the 32-bit edition of Windows XP, btw;
you'd know if you weren't, trust me.


If you get
setup could not verify the integrity of the file
/ cryptographic services message, see
http://support.microsoft.com/?scid=kb;en-us;326815 (for XP) or
http://support.microsoft.com/?id=281458 (for Win2k)

For the removal tool for the MSBlast worm see
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html.
Note - this is not the only worm/exploit out there - it just seems to be the
most common one.

Get a firewall! You NEED one. There are several free ones, including
Sygate ( www.sygate.com )

Then go to WindowsUpdate to pick up the latest updates:
http://windowsupdate.microsoft.com. (You should do this about once a month
anyway, at least)

More info about the worm:
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html
and http://support.microsoft.com/?scid=kb;en-us;823980

You also need good antivirus software - for personal use, AVG 6.0 is free -
www.grisoft.com - set it to update daily.
 
How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

[Courtesy of MS-MVP Michael Stevens]

Make sure you are not connected to the internet while
performing a repair install, then immediately enable
XP's firewall before connecting to the internet.

Open XP's "Help and Support" and type: FIREWALL , and hit enter.
Click on the task titled: "Enable or disable Internet Connection Firewall".

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------------------------------


| When my computer boots up, it wants to shut down with a
| rpc 60 second warning. I can stop it from a prompt by
| typing "shutdown -a".
|
| After stopping it, I can run my virus protection program
| and it has removed 7 virus.
|
| I'm running Windows XP home.
|
| I can't ...
| Get a start menu from the bottom of the screen
| I can't even get to control panel.
| I can hit control - alt - delete and get to a command
| prompt.
|
| I can't install the windows security service pack 1a or
| above or any security patch. it hangs and never goes
| forward.
|
| What do I do?????
 

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