system restore

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

can create restore points but can not restore to a previous state. system restore just hangs. No error message "sr" or "srservice" in event viewer.
pls help
 
Hi,

Once System Restore goes bad, the only thing you can do is stop it and
restart it. Start/run services.msc, locate the SR service and doubleclick
it. Click the stop button, then set the startup type dropdown to disabled.
Click apply/ok, then reboot.

Then, check the "System Volume Information folder" on each drive (you may
need to set folder options/view tab to see hidden and system folders for
this) and delete any contents. Reverse the steps to restart it.

Be forewarned that doing this removes all existing restore points, but it
doesn't really matter as they weren't working anyways.

If this does not help, follow these steps to reinstall System Restore:

Go to the Control Panel/Folder Options/View tab, set it to "Show hidden
files and folders" and "Show the contents of system folders", then uncheck
"Hide protected operating system files [recommended]". Also uncheck "Hide
extensions for known file types".

Then, open Windows Explorer from Start/All Programs and go to the
C:\Windows\Inf folder. Locate the sr.inf file, right-click it and choose
install.

You may need to either insert your WinXP CD or know where your I386 folder
is located on the hard drive. You may also need to know where the
\ServicePackFiles folder is (usually under the Windows directory).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Juerg said:
can create restore points but can not restore to a previous state. system
Click to expand...
restore just hangs. No error message "sr" or "srservice" in event viewer.
 
Juerg said:
can create restore points but can not restore to a previous state. system restore just hangs. No error message "sr" or "srservice" in event viewer.
pls help
Click to expand...

thanks for the quick reply. unfortunately still does not work.
encountered the following problems:
access to the "system volume info folder" was denied
as a result could not delete contents.
could not find "sr.inf file service pack 1" used the "sr.inf" file on the win xp cd to install. Situation is still the same. when i click the "next" tab on the "confirm restore point selection" screen nothing happens!
would very much appreciate more help
juerg alias fuenkli
 
Hi juerg,

Then it is likely corruption in the System Volume Information folders. You
need to take ownership of the folders so you can access them and delete the
contents. Right-click the folder, select properties. Go to the security tab
and click advanced. You can take control of the folders on the owner tab.
For the security tab to appear in a WinXP Pro system, you must disable
simple file sharing in the control panel/folder options/view tab. For a
WinXP Home system, you must restart in safe mode and logon as administrator.
More details here:

HOW TO: Take Ownership of a File or Folder in Windows XP [Q308421]
http://support.microsoft.com/?kbid=308421

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

system restore just hangs. No error message "sr" or "srservice" in event
viewer.
thanks for the quick reply. unfortunately still does not work.
encountered the following problems:
access to the "system volume info folder" was denied
as a result could not delete contents.
could not find "sr.inf file service pack 1" used the "sr.inf" file on the
Click to expand...
win xp cd to install. Situation is still the same. when i click the "next"
tab on the "confirm restore point selection" screen nothing happens!
 
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