System Restore problems

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Guest

My attempts to use 'system restore' seem to fail. Can anyone help?

The system restore works through restoring the files, and when the blue bar
shows about 90% complete, it switches to 'restoring settings'. From that
moment, the blue bar doesn't move. I have waited over an hour to no effect -
nothing else happens.

Nothing I did changed anything. The only thing left for me to do (with my
heart in my mouth) was to pull the plug out from the back, count to ten and
put it back in.

I'm trying undo changes to my PC that seem to have originated from when I
uninstalled my OEM Nero 6 and installed Nero 7. It seems to have completelty
broken all my ability to burn DVDs and process .dvr-ms files on my MCE PC.

How should system restore to work? Any ideas what is going wrong with mine?

Cheers

Eric
 
Hi Eric,

Pulling the plug during the system restore procedure likely corrupted any
chance you had of getting it to work correctly. All you can do now is
disable it and clear the restore points, then restart it. Just because the
progress bar stops does not mean the actual process has halted, it's only a
rough approximation of what's going on. Uninstall Nero7, then use the
cleaning tools from this link to remove any remnants of Nero6:
http://www.nero.com/nero6/en/Clean_Tools.html Then reinstall Nero7.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
Cheers Rick. That looks very helpful. I'll certainly try the cleanup tool.

I'm new to the idea of system restore (can you tell?). How long would you
expect it to take? Having waited an hour, with no sign or sound of progress,
I was sure it had just died.

While I guess I may have corrupted that restore point, there are lots of
others, many that are older. If I thought it might work, I'd pick another and
wait all day - but in my heart it seems that restore really doesn't work.

Cheers

Eric
 
Hi,

Once some aspect of system restore is corrupted (usually the index), the
whole program becomes useless until it is purged by stopping and restarting
the service. Don't bother trying another point, as you will not likely
experience any success there either. How long should it take? Not that long
under normal circumstances, but there is no way for us to know what else may
have been running on your machine and interfering with the restore process
when it appeared to hang. You'll find more on System Restore on this page:
http://bertk.mvps.org/

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
If your computer has an IDE hard drive then the IDE LED on the front of the
case goes on and off if the drive is being accessed, which would be the case
with System Restore.

If you have an SATA hard drive and the computer doesn't show its activity,
press the Ctrl+Alt+del keys and click with the mouse on the Performance tab.
It show the processor use, which should be fairly high if System Restore is
restoring a restore point.

Eric,
PC Buyer Beware!
http://www.pcbuyerbeware.co.uk/
 
Thanks for the reply.

While it was saying it was restoring files, the disk light flashed and the
disk whirred. When it moved on to saying 'restoring settings' the disk
stopped (no light, no whirr) and the progress bar stopped. I tried many
things, including Control-Alt-Del - nothing. The only sign of life was that
moving the mouse moved the mouse pointer.

If pressing Ctl-Alt-Del was supposed to do something, it didn't - I guess
that means my diagnosis that the PC was dead was probably correct?

Cheers

Eric
 
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