system recovery question

  • Thread starter Thread starter Renae
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Renae

I'm currently recovering the system in my XPHome. Druing the process
of "copying files" a warning comes up that says "problem in extracting
process: (dir and file name) then an Ok button.

This has been happening for the last 14 hours with hundreds of files
coming up. After sitting here clicking Ok button for 14 + hours I'm
only at 57% done.

Is this part of the process or am I spinning my wheels and wasting
time? There's no way of quitting the program or cancelling it.

Can someone help me? I had to recover the system because the user and
administrator profiles were corrupt and could not login to the user
profiles. Once Win started and the password was entered, the system
would log out again.

Thanks!!
 
Renae said:
I'm currently recovering the system in my XPHome. Druing the process
of "copying files" a warning comes up that says "problem in extracting
process: (dir and file name) then an Ok button.

This has been happening for the last 14 hours with hundreds of files
coming up. After sitting here clicking Ok button for 14 + hours I'm
only at 57% done.

Is this part of the process or am I spinning my wheels and wasting
time? There's no way of quitting the program or cancelling it.

Can someone help me? I had to recover the system because the user and
administrator profiles were corrupt and could not login to the user
profiles. Once Win started and the password was entered, the system
would log out again.
Click to expand...

This is not "part of the process" and indicates hardware problems. Here
are general hardware troubleshooting steps. I would start with the RAM.

http://www.elephantboycomputers.com/page2.html#Hardware_Troubleshooting

Testing hardware failures often involves swapping out suspected parts
with known-good parts. If you can't do the testing yourself and/or are
uncomfortable opening your computer, take the machine to a professional
computer repair shop (not your local equivalent of BigStoreUSA).

Malke
 
Hello again.

Apparently the partition where the recovery files are located is also
corrupt so once I finished recovering it the first time (it took 19
hours) the system won't boot up as some of the files are missing. Now
I"m worse off than I was before.

Is it possible to recover the system more than once? I've ordered a
recovery of the system on a CD and will arrive today. Since I've
already done it using the faulty partition, am I totally messed up now
and won't be able to use the recovery disk at all? Can anyone give me
other suggestions as to what to do? Is there any other way of
recovering my data files? I have a back up but it's a couple of months
old.

Thanks all.

Renae
 
Renae said:
Hello again.

Apparently the partition where the recovery files are located is also
corrupt so once I finished recovering it the first time (it took 19
hours) the system won't boot up as some of the files are missing. Now
I"m worse off than I was before.

Is it possible to recover the system more than once? I've ordered a
recovery of the system on a CD and will arrive today. Since I've
already done it using the faulty partition, am I totally messed up now
and won't be able to use the recovery disk at all? Can anyone give me
other suggestions as to what to do? Is there any other way of
recovering my data files? I have a back up but it's a couple of
months old.
Click to expand...

You should have retrieved your data first. It is questionable whether
you will be able to retrieve it by general data recovery software now.
You can try yourself, or call a local professional who does data
recovery. If they aren't able to recover the data, then your only
option would be to send the hard drive to a professional data recovery
firm such as Drive Savers. Professional data recovery is expensive,
normally starting at around $500USD and going up from there. Only you
can determine the value of your data.

Here are some data recovery links:

http://www3.telus.net/mikebike/RESTORATION.html
R-Studio - http://www.r-tt.com/
Ontrack's EasyRecovery - http://www.ontrack.com/software/
DriveSavers - http://www.drivesavers.com
Seagate Data Recovery Services -
http://www.seagate.com/support/service/drs/services.html

However, a software solution (recovery disk) on bad hardware will be
useless. You need to determine whether your hardware is faulty first.
As I said, go through the general hardware troubleshooting steps at the
link I previously gave you - starting with the RAM test - or take the
machine to a professional.

Malke
 
Thanks for the advice. I was able to recover the data by just
installing a new hard drive in my computer, formatting it and
installing the WinXP System on it. Then I hooked up the old drive and
was able to find all my data files. Phewww. I wish someone had told
me of this simple solution earlier in the week as would have saved me a
lot of stress. The data was intact, it was the system that was fried.

Thanks again.
Renae
 
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