System Keeps Crashing

  • Thread starter Thread starter LMO
  • Start date Start date
L

LMO

Greetings all. My system keeps crashing. I'll be downloading something, or
watching a video on WMP, or just reading mail, when everything freezes.
Mouse won't move, can't even Ctrl-Alt-Del. I have to completely reboot.
I have a year and a half old Compaq SR1550NX. I have over a GB of RAM, and a
new ATI 9660 graphics card with 250MB of RAM. My Norton is up to date, and I
can find no Spyware.
Where should I start to look for the problem?
Thanks.
 
Greetings all. My system keeps crashing. I'll be downloading something, or
watching a video on WMP, or just reading mail, when everything freezes.
Mouse won't move, can't even Ctrl-Alt-Del. I have to completely reboot.
I have a year and a half old Compaq SR1550NX. I have over a GB of RAM, and a
new ATI 9660 graphics card with 250MB of RAM. My Norton is up to date, and I
can find no Spyware.
Where should I start to look for the problem?
Thanks.
Click to expand...

The most common cause seems to be overheating and memory problems.
Check to see that all the internal fans are working correctly and not clogged or obstructed.
Reseat the memory, or try 1 stick at a time.
Leave the case cover off to see if it runs cooler and stops freezing.

Try lowering the "Hardware Accelerator" setting a notch or three.
Right-click the desktop, select Properties. Click the "Settings" tab.
Click the "Advanced" button, click the "Troubleshoot" tab.

DocMemory
http://www.simmtester.com/PAGE/products/doc/docinfo.asp

Microsoft WinDiag
http://oca.microsoft.com/en/windiag.asp

MemTest
http://hcidesign.com/memtest/
http://www.memtest86.com/
http://www.memtest86.com/memt32.zip
 
LMO said:
Greetings all. My system keeps crashing. I'll be downloading something, or
watching a video on WMP, or just reading mail, when everything freezes.
Mouse won't move, can't even Ctrl-Alt-Del. I have to completely reboot.
I have a year and a half old Compaq SR1550NX. I have over a GB of RAM, and a
new ATI 9660 graphics card with 250MB of RAM. My Norton is up to date, and I
can find no Spyware.
Where should I start to look for the problem?
Click to expand...

1st step is to remove Nortons.
 
Back
Top