System Informaton

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Guest

I am unable to access system information I have an error which states : Cant Collect information : Cannot access the Windows Management Instrumentation software, Windows management files may be moved or missing. Could someone please advise me on how to correct this?

Many thanks

Daddy
 
Hi,

Msinfo32.exe Generates a "Can't Collect Information" Error Message:
http://support.microsoft.com/?kbid=323209

[To manage services, Click Start/Run/Services.msc]

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Ramesh - Microsoft MVP
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I am unable to access system information I have an error which states : Cant Collect information : Cannot access the Windows Management Instrumentation software, Windows management files may be moved or missing. Could someone please advise me on how to correct this?

Many thanks

Daddy
 
Hi there,

Perform these steps to fix this issue:

* Click Start, choose Run and type "services.msc" (with
out quotations) and click OK.

* Scroll down to "Windows Management Instrumentation" and
make sure the Service is set to Automatic.

Additionally, perform these steps to clear prior
WMI/resyncperf information from the registry:

* click Start, choose Run, type "CMD" with out quotations
and click OK.

* In the corresponding window, type below command and
press enter key:

winmgmt /clearadap

Also, type the second below command and press enter key:

winmgmt /resyncperf

Now, perform these steps to launch system information:

* click Start, choose Run, type "winmsd" (with out
quotations) and click OK.

Alternatively, perform these steps to launch system
information:

* click Start, choose Run, type below command (exactly as
written) and click OK.

msinfo32 /categories +all -loadedmodules

Hopefully u won't have to go farther, HTH..
---------------------
Venkatesh [MCSD][CCNA]
---------------------
-----Original Message-----
I am unable to access system information I have an error
Click to expand...
which states : Cant Collect information : Cannot access
the Windows Management Instrumentation software, Windows
management files may be moved or missing. Could someone
please advise me on how to correct this?
 
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