System Information Error

  • Thread starter Thread starter cil
  • Start date Start date
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cil

I get the following error message when trying to access system info:
"Cannot access the Windows Management Instrumentation Software. Windows
Management files may be moved or missing" I also get the following error
message in the event viewer:

Unable to start a DCOM Server: {73E709EA-5D93-4B2E-BBB0-99B7938DA9E4}. The
error:
"Access is denied. "

Happened while starting this command:

C:\WINDOWS\System32\wbem\wmiprvse.exe -Embedding

Made sure the event log, RPC and WMI services were started but still getting
errors :(

tia!
cil
 
Hi there,

Error Message: Windows Management Instrumentation (WMI) Might Be Corrupted
(Unable to view System Information (MSinfo32)
http://support.microsoft.com/default.aspx?scid=kb;en-us;319101

Additionally, perform these steps to clear prior WMI/resyncperf information
from the registry:

* click Start, choose Run, type "CMD" with out quotations and click OK.
* In the corresponding window, type below command and press enter key:

winmgmt /clearadap

Also, type the second below command and press enter key:

winmgmt /resyncperf

Now, perform these steps to launch system information:

* click Start, choose Run, type "winmsd" (with out quotations) and click OK.

Alternatively, perform these steps to launch system information:

* click Start, choose Run, type below command (exactly as written) and click
OK.

msinfo32 /categories +all -loadedmodules

HTH
Venkatesh [MS India Community Star]
 
Thx but AFWBL. . . (already fixed with blind luck)

Event viewer showed an access/user rights (?) restriction (WMI Control in
Computer Management showed same thing) so after adding the "NETWORK SERVICE"
user to the Administrator group every thing worked fine. . .

Anyone have any idea why this would work??
tia!
cil

Venkatesh said:
Hi there,

Error Message: Windows Management Instrumentation (WMI) Might Be Corrupted
(Unable to view System Information (MSinfo32)
http://support.microsoft.com/default.aspx?scid=kb;en-us;319101

Additionally, perform these steps to clear prior WMI/resyncperf information
from the registry:

* click Start, choose Run, type "CMD" with out quotations and click OK.
* In the corresponding window, type below command and press enter key:

winmgmt /clearadap

Also, type the second below command and press enter key:

winmgmt /resyncperf

Now, perform these steps to launch system information:

* click Start, choose Run, type "winmsd" (with out quotations) and click OK.

Alternatively, perform these steps to launch system information:

* click Start, choose Run, type below command (exactly as written) and click
OK.

msinfo32 /categories +all -loadedmodules

HTH
Venkatesh [MS India Community Star]

cil said:
I get the following error message when trying to access system info:
"Cannot access the Windows Management Instrumentation Software. Windows
Management files may be moved or missing" I also get the following error
message in the event viewer:

Unable to start a DCOM Server: {73E709EA-5D93-4B2E-BBB0-99B7938DA9E4}. The
error:
"Access is denied. "

Happened while starting this command:

C:\WINDOWS\System32\wbem\wmiprvse.exe -Embedding

Made sure the event log, RPC and WMI services were started but still getting
errors :(

tia!
cil
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