Symantec products with Windows XP

  • Thread starter Thread starter Andrew Black
  • Start date Start date
A

Andrew Black

Has anyone attempted to install Norton Internet Security
on a windows XP machine? In case of success, how did they
bypass the "long pathname" issue when installing it? (to
be more specific, LiveUpdate generates the following
error: "The LiveUpdate install failed because you do not
have Long Pathname enabled. Please enable Long Pathnames
and re-install LiveUpdate." Therefore, Norton Antivirus
malfunctions).
Any help appreciated.
 
Control Long Filename Support
http://www.winguides.com/registry/display.php/216/


--
Nicholas

--------------------------------------------------------------------------


| Has anyone attempted to install Norton Internet Security
| on a windows XP machine? In case of success, how did they
| bypass the "long pathname" issue when installing it? (to
| be more specific, LiveUpdate generates the following
| error: "The LiveUpdate install failed because you do not
| have Long Pathname enabled. Please enable Long Pathnames
| and re-install LiveUpdate." Therefore, Norton Antivirus
| malfunctions).
| Any help appreciated.
 
Nortons - Error: "Install Error: 14, The LiveUpdate Install failed because
you do not have Long Pathnames enabled...."

Solution:
This is caused by a Windows registry setting.

Windows NT/2000/XP
If you are using Windows NT/2000/XP and have it set to use NTFS, a registry
value that determines whether NTFS generates a short file name in the 8.3
naming convention for each long file name must be set to 0. This setting is
the default setting when you install the operating system. If this registry
value is set to 1, NTFS will not create the short file name.

It is possible that this value could have been changed - either manually or
by a program..

To check the registry key and change it if necessary:

1. Click Start>Run.
2. Type regedit and then click OK.
3. Navigate to the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Filesystem
4. In the right hand pane, right-click the following value, and then click
Modify:
NtfsDisable8dot3NameCreation
5. Change the number in the Value data box to: 0
Please note that this is a DWORD value, not a String or Binary value.
6. Click OK.
7. Click Registry, and then click Exit.
 
Back
Top