Symantec Code Alert?

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

When I open MS Word, I get a Symantec Code Alert pop-up. I have Norton
Antivirus 2006, but I've used Word before without any problems, but all of a
sudden, this is popping up. Hasn anyone encountered this before, and if you
have, how does one go about solving it?

Thanks in advance for any help.
 
PSpeare said:
When I open MS Word, I get a Symantec Code Alert pop-up. I have Norton
Antivirus 2006, but I've used Word before without any problems, but all of a
sudden, this is popping up. Hasn anyone encountered this before, and if you
have, how does one go about solving it?
Click to expand...

Without telling us _what_ exactly that pop-up says/does, nobody can
help. Even then, you might have more luck by studying the helpfile that
came with your NAV and/or checking out on Symantec's homepage or in one
of their forums (if those exist).

Greetinx
Robert
 
Robert M. Franz (RMF) said:
Without telling us _what_ exactly that pop-up says/does, nobody can
help. Even then, you might have more luck by studying the helpfile that
came with your NAV and/or checking out on Symantec's homepage or in one
of their forums (if those exist).

Greetinx
Robert
--
Click to expand...

Thanks, Robert, for replying. Apparently, Symantec wasn't much help, and as
the error contained the message 'dll code problem or debug code error' (in
those exact terms - strange as I'd never seen them before), I went checking
in the bowels of the computer. My tracking led to the Normal.dot file, which
after, deleting, solved the problem. :)
 
PSpeare said:
Thanks, Robert, for replying. Apparently, Symantec wasn't much help, and as
the error contained the message 'dll code problem or debug code error' (in
those exact terms - strange as I'd never seen them before), I went checking
in the bowels of the computer. My tracking led to the Normal.dot file, which
after, deleting, solved the problem. :)
Click to expand...

Actually the problem is caused by either windows update #KB910437 or
KB890830 from the 8/15 round of Windows updates. It is showing up on
W2k machines and today on a brand new XP Pro install. Seems to be
connected with Norton Internet Security 2006. Pretty harmless so
far......Jeannot
 
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