svchost problems need help!

  • Thread starter Thread starter cody
  • Start date Start date
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cody

ok here is my situation, every time I boot up my computer i
find that one of five svchost.exe processes is using up
nearly all my cpu. this problem starts several minutes
after windows has been started, or if i try and open up MY
COMPUTER or any other task that looks for my harddrives. I
can shut down the offending process in the task manager and
the computer will run fine until I once again try to access
my drive c: or D: or if I surf the internet. I cannot do
things like open up saved files on my computer cause when i
do svchost.exe starts to use up nearly 100 percent of the
processor. I have tried using several spyware programs
that found nothing, I have run norton, avg, trend, and
their online virus scanners to no avail, (nothing was
found), I have downloaded and run worm fix tools for the
blast worm, the fxSasser worm,and the FixSbigF worm. I am
running out of things to check, anyone have any Idea how to
fix this problem? anyone else experiencing the same thing?
oh I also downloaded the patches commonly associated with
this problem as well.... not sure if i was supposed to
install them in safe mode or not.... oh and i am running
windows xp. Please help.
 
something else i should mention: the program that the
guilty svchost is running is stisvc, not sure if that helps
or not. :) any info would be sooo welcome
 
For information about svchost.exe, see the (very
informative) Knowledgebase article 314056 at

http://support.microsoft.com/default.aspx?scid=kb;en-
us;314056&Product=winxp

Use Task Manager to identify the PID (Process ID) of the
troublesome instance of svchost. If you can't see the PID
column in Task Manager, click the View\Select Columns menu
item and put a checkmark next to PID. Then, at a command
prompt, type

Tasklist /SVC

(See the KB article.) This will tell you what services
are being hosted by svchost. Note the PIDs and Services.
The instance of svchost that is using all of your CPU time
will show the name of the service that is causing the
problem.

Another method:

While the problem is not occuring, note in the Services
MMC snap-in which services are running. If the
troublesome service is there, it is probably set to start
manually.

Then, while the problem is occuring, check the Services
snap-in again to see what new services are running. If
you haven't closed the Services window, you might have to
refresh the view in order to see the changes.

This should help you identify the specific service
and .dll that is causing the problem.

David Dickinson
eis at softhome dot net
 
-----Original Message-----
something else i should mention: the program that the
guilty svchost is running is stisvc, not sure if that
Click to expand...
helps or not.

Yes. Having that information would have eliminated the
need for my first message.

The "stisvc" is the Windows Image Acquisition (WIA). See
the Knowledgebase article 819017. This is probably the
solution to your problem.

If not, see the Knowledgebase article 307001 for
information about how to enable logging for WIA.

Then see article 823612 and perform the steps listed
there. It might be that you need a new driver for your
camera or scanner.

David Dickinson
eis at softhome dot net
 
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