SVC Pack2 installation did not complete

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

my computer is advised of updates by the butterfly symbol and a pop up to
install new updates. the update was Service Pack 2 it took a long time to
install then got an error message that said "Service Pack 2 installation did
not complete." then it takes the time to reverse its steps.
I have tried to install this svc pack 2 update notification 5 times
I think i may have installed svc pack 2 b4 on my own this may be the conflict
Click to expand...
is there any way for me to check this for sure?
How can i get the butterfly notifier to stop popping up to notify me to install this
Click to expand...
service pack 2
please help,
ty, julia
 
Julia

What type of internet connection do you have?

Please check Event Viewer for Warning / Error Reports in the System and
Application logs for when the error occurs and post copies.

You can access Event Viewer by selecting Start, Administrative Tools, and
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&sd=tech

Part of the Description of the error will include a link, which you should
double click for further information. You can copy using copy and paste.
Often the link will, however, say there is no further information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double click
on the error you want to copy. In the window, which appears is a button
resembling two pages. Double click the button and close Event Viewer. Now
start your message (email) and do a paste into the body of the message. This
will paste the info from the Event Viewer Error Report complete with links
into the message. Make sure this is the first paste after exiting from Event
Viewer.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
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