stuck in startup process

  • Thread starter Thread starter Guest
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Guest

I recently purchased the XP Home upgrade for my son's computer. He has Windows ME. His computer is a Dell Dimensions L1000r. We tried to do an upgrade and upon restart, the computer will not load . We only get a black screen. We can't get past this point. Is there anyone with any suggestions?

Thanks, and happy holidays!

Gale M.
 
HOW TO: Troubleshoot Windows XP Problems During Installation When You
Upgrade from Windows 98 or Windows Me
http://support.microsoft.com/default.aspx?scid=kb;en-us;310064&Product=winxp

Troubleshooting Windows XP Setup
http://www.kellys-korner-xp.com/xp_setup.htm

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

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| I recently purchased the XP Home upgrade for my son's computer. He has Windows ME. His computer is a Dell
Dimensions L1000r. We tried to do an upgrade and upon restart, the computer will not load . We only get a
black screen. We can't get past this point. Is there anyone with any suggestions?
|
| Thanks, and happy holidays!
|
| Gale M.
 
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