Strange networking problem

  • Thread starter Thread starter greyseal96
  • Start date Start date
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greyseal96

Hello all,

I'm having a strange problem with one computer on our network. It is
XP SP2 with the most recent updates installed. This computer can
browse the network, connect up to our Exchange server, and browse the
internet. In spite of this, when I ping this computer from any other
computer on the network, it fails with 100% of the packets lost. I
cannot access its share on the network either. I found this problem
when I tried to connect remotely to the Computer Management console to
view the event log on the remote computer but I couldn't. That struck
me as odd so I started investigating the connectivity problem. I've
tried Googling this, but I can't seem to find a case like this. So
now I appeal to the collective wisdom of the group...Anybody have any
ideas?
 
I would check the firewall first.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
Hello all,

I'm having a strange problem with one computer on our network. It is
XP SP2 with the most recent updates installed. This computer can
browse the network, connect up to our Exchange server, and browse the
internet. In spite of this, when I ping this computer from any other
computer on the network, it fails with 100% of the packets lost. I
cannot access its share on the network either. I found this problem
when I tried to connect remotely to the Computer Management console to
view the event log on the remote computer but I couldn't. That struck
me as odd so I started investigating the connectivity problem. I've
tried Googling this, but I can't seem to find a case like this. So
now I appeal to the collective wisdom of the group...Anybody have any
ideas?
 
I would check the firewall first.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting onhttp://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access onhttp://www.HowToNetworking.com
Hello all,

I'm having a strange problem with one computer on our network. It is
XP SP2 with the most recent updates installed. This computer can
browse the network, connect up to our Exchange server, and browse the
internet. In spite of this, when I ping this computer from any other
computer on the network, it fails with 100% of the packets lost. I
cannot access its share on the network either. I found this problem
when I tried to connect remotely to the Computer Management console to
view the event log on the remote computer but I couldn't. That struck
me as odd so I started investigating the connectivity problem. I've
tried Googling this, but I can't seem to find a case like this. So
now I appeal to the collective wisdom of the group...Anybody have any
ideas?

Thanks for your response, I really appreciate it. I don't think that
it's the firewall since this is never leaving our network. It's all
internal. I'm apologize if my description was too vague. Any other
ideas?

Thanks again for your response.
 
You should be able to ping it if you don't have firewall or other security software. Also can the XP ping itself?

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
I would check the firewall first.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
Hello all,

I'm having a strange problem with one computer on our network. It is
XP SP2 with the most recent updates installed. This computer can
browse the network, connect up to our Exchange server, and browse the
internet. In spite of this, when I ping this computer from any other
computer on the network, it fails with 100% of the packets lost. I
cannot access its share on the network either. I found this problem
when I tried to connect remotely to the Computer Management console to
view the event log on the remote computer but I couldn't. That struck
me as odd so I started investigating the connectivity problem. I've
tried Googling this, but I can't seem to find a case like this. So
now I appeal to the collective wisdom of the group...Anybody have any
ideas?
 
You should be able to ping it if you don't have firewall or other security software. Also can the XP ping itself?

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting onhttp://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access onhttp://www.HowToNetworking.com
I would check the firewall first.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting onhttp://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access onhttp://www.HowToNetworking.com
Hello all,

I'm having a strange problem with one computer on our network. It is
XP SP2 with the most recent updates installed. This computer can
browse the network, connect up to our Exchange server, and browse the
internet. In spite of this, when I ping this computer from any other
computer on the network, it fails with 100% of the packets lost. I
cannot access its share on the network either. I found this problem
when I tried to connect remotely to the Computer Management console to
view the event log on the remote computer but I couldn't. That struck
me as odd so I started investigating the connectivity problem. I've
tried Googling this, but I can't seem to find a case like this. So
now I appeal to the collective wisdom of the group...Anybody have any
ideas?

Thanks again for your response. I was able to fix the problem, but I
don't understand why it resolved the problem. I shared a folder and
gave permissions to everyone and then all of a sudden I could ping the
computer, browse it from the network, etc. This computer and another
one on the network had some of the most recent updates installed (even
though I told the users not to install them right away) and both had a
similar problem. I'm thinking that it might have something to do with
that, but I'm not sure what it would be. If anyone would like to
opine, feel free.

Thanks again,
John
 
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