Russ,
You are absolutely correct. I do NOT know Milly and her nuances. I only know
what I see in black and white. I'm sure she is a wonderful person, and as I
mentioned before, it is quite obvious she is very intelligent. I also agree
that it must be bewildering for developers to try to please everyone and a
line must be drawn at some point. My only point is about the perception of
someone's attitude. Right, wrong or indifferent, we (the inept customer)
purchase companies products and try our darndest to make them work. When we
cannot, we reach out with all our ineptness to seek an answer. You or (not
I, but) maybe my wife, son or granddaughter, will know to try a message
search and sort through the 14,783 similar messages to find the exact
answer, but many will simply reach out as a customer looking for some
assistance (shame on us, the inept customer who did not sort through the
messages). All we are asking is to be treated with a little respect. Sort of
like a customer. But of course, with that terrific sense of humor, I'm quite
sure you will simply find us hilarious.
Have a funny day.
o read
more into posts than are actually there and how difficult it is for a simple
newsgroup post to convey all the nuances that conversations normally entail.
I interpret Milly's post completely differently, but part of the reason is
that I know Milly and her sense of irony and sense of humor. This same thing
happens to me all the time when someone takes literally something I've
intended to be tongue in cheek or sarcasm.
I do find it ironic to see a request for a feature when the opposite
behavior is requested far more frequently. I agree it would be nice to make
many features optional, but before long, a program can have so many optional
features that it becomes a real chore to set up. It makes me realize how
frustrating it must be to be a developer trying to make a product be the
best that it can be.
I do not find it rude to include a gentle reminder that the answers to most
posts already exist and can found more quickly by searching the groups, but
that's just my opinion.
At any rate, just remember how easy it is to misinterpret a post when you
can't see someone's eyes or hear their tone of voice. Let's all do our best
to maintain a thick skin and a robust sense of humor.
--
Russ Valentine
[MVP-Outlook]
Andy Smith said:
So i'm guessing I can't get this behavior then?
On a side note...
your overall tone, and rudeness like "After searching
google.groups.com
and
finding no answer, Andy Smith asked:" makes me wonder how the hell you got
an MVP nod with such a hostile attitude.
__
Andy Smith
ASP.net MVP
"Milly Staples [MVP - Outlook]"
wrote in message You know, there is no pleasing users. Most of the requests we get
in
this
group are to exhibit the exact behavior you despise.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After searching google.groups.com and finding no answer, Andy Smith asked:
| In Outlook 2003, whenever I get email that gets routed to a folder
| which is not showing right now in the tree view on the left, the
| folder above it automatticly expands to show the folder.
|
| Is there any way to stop this behavior so that the tree stays
| collapsed? __
| Andy Smith
