still can't log on

  • Thread starter Thread starter Katy
  • Start date Start date
K

Katy

My computer starts up fine, but I get to the normal
blue screeen with the windows logo (the screen where you
login in as the appropreate user) and then it stays
there, no logon box appears so i can enter a passowrd, i
can't even select my user name, I've run,my computers e-
diagnostic test, but it says nothing is wrong. I can move
my mouse and restart my computer. I also noticed that
when I restart the computer doesn't seem to pick up on
the fact that I 'improperly shut it down' and does NOT
offer the start in safe mode options when it reboots. I
have tried restarting with last good known configuration
and in safe mode, the sme thing still happens PLease help
I leave for college in 2 days
also i ran windows update last night, there where no
updates available for me, and I didn't add anything
since last night (that's when it worked last)
 
have you tried pressing ctrl+alt+delete when youi get to this point. (no
logon that is)
 

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