Stationery and Attachments

  • Thread starter Thread starter Bill
  • Start date Start date
B

Bill

Hello,
My wife and I both use Outlook 2003. When I send her an e-mail that
something embedded, such as a smiley face, a background color, or a selected
stationery as a background, it ends up as an attachment. We are both set to
composing and receiving e-mails in HTML. Mine works fine.

Any ideas why this is occurring?

Thanks much.

Bill
 
Start Outlook 2003 and select Tools > Options > Preferences tab > Email
Options button. Check to see if the read all standard e-mail as plain text
checkbox is unchecked.
 
It is unchecked.

neo said:
Start Outlook 2003 and select Tools > Options > Preferences tab > Email
Options button. Check to see if the read all standard e-mail as plain
text checkbox is unchecked.
Click to expand...
 
Are you testing this by just you sending her a message? If yes and her
e-mail address is in your contacts folder, I would check to ensure it isn't
marked to receive plain text only. You do this by opening the contact
record and then double click on the e-mail address.
 
That was it. Thank you very very much. I can't tell you how much time I
spent going through her setup and never thinking about looking at mine!
 
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