startup problem

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  • Start date Start date
G

Guest

When I switch my machine on, instead of going to the log on user page, there
is a blank screen and if i leave the machine on it take a good 10 mins to get
to that page. I know this is not normal, so please if anyone can help i
would appreciate it. Also sometimes nothing happens at all so i switch the
machine off at the back, don't know if thats ok but there is no way of
turning computer, and I have the same problem after i shut down, the
computer just freezes on "the system is now shutting down".
Thanks
 
smunns said:
When I switch my machine on, instead of going to the log on user page, there
is a blank screen and if i leave the machine on it take a good 10 mins to get
to that page. I know this is not normal, so please if anyone can help i
would appreciate it. Also sometimes nothing happens at all so i switch the
machine off at the back, don't know if thats ok but there is no way of
turning computer, and I have the same problem after i shut down, the
computer just freezes on "the system is now shutting down".
Thanks
Click to expand...

1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.

Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.

2.... And also for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
Download and install after installing this software and
update then run a scan in both safe mode and normal:
http://free.grisoft.com/doc/5390/lng/us/tpl/v5

Run a scan from here on-line:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/


try Try these tools to see what is running in the
background, try to turn Windows Updates OFF.
Process Explorer for Windows v10.21
http://www.microsoft.com/technet/sysinternals/Utilities/ProcessExplorer.mspx

This monitoring tool lets you see all file system activity in real-time.
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Filemon.mspx
HTH.
nass
 
it seems that the pc is
stalling at a point by
a hardware device or
problem loading the
registry hive.

can you boot into
safemode without difficulty?

When I switch my machine on, instead of going to the log on user page, there
is a blank screen and if i leave the machine on it take a good 10 mins to get
to that page. I know this is not normal, so please if anyone can help i
would appreciate it. Also sometimes nothing happens at all so i switch the
machine off at the back, don't know if thats ok but there is no way of
turning computer, and I have the same problem after i shut down, the
computer just freezes on "the system is now shutting down".
Thanks
 
Thanks nass, just followed through what you have written and there were quite
a few add ons not verified
thanks for your help

nass said:
smunns said:
When I switch my machine on, instead of going to the log on user page, there
is a blank screen and if i leave the machine on it take a good 10 mins to get
to that page. I know this is not normal, so please if anyone can help i
would appreciate it. Also sometimes nothing happens at all so i switch the
machine off at the back, don't know if thats ok but there is no way of
turning computer, and I have the same problem after i shut down, the
computer just freezes on "the system is now shutting down".
Thanks
Click to expand...

1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.

Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.

2.... And also for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
Download and install after installing this software and
update then run a scan in both safe mode and normal:
http://free.grisoft.com/doc/5390/lng/us/tpl/v5

Run a scan from here on-line:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/


try Try these tools to see what is running in the
background, try to turn Windows Updates OFF.
Process Explorer for Windows v10.21
http://www.microsoft.com/technet/sysinternals/Utilities/ProcessExplorer.mspx

This monitoring tool lets you see all file system activity in real-time.
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Filemon.mspx
HTH.
nass
Click to expand...
 
yes.
restart into safemode/networking
and work in that mode as you
would in normal mode and see
if the problem exists there as well..
I can go into safe mode, not sure what you mean a boot does it mean restart.
thanks
 
ok thanks for your help

db said:
yes.
restart into safemode/networking
and work in that mode as you
would in normal mode and see
if the problem exists there as well..
I can go into safe mode, not sure what you mean a boot does it mean restart.
thanks
Click to expand...
 
"smunns" wrote>
When I switch my machine on, instead of going to the log on user page, there
is a blank screen and if i leave the machine on it take a good 10 mins to
get
to that page. I know this is not normal, so please if anyone can help i
would appreciate it. Also sometimes nothing happens at all so i switch
the
machine off at the back, don't know if thats ok but there is no way of
turning computer, and I have the same problem after i shut down, the
computer just freezes on "the system is now shutting down".
Click to expand...

Resources for troubleshooting startup problems in Windows XP
http://support.microsoft.com/kb/308041/en-us

Resources to help troubleshoot shutdown problems in Windows XP
http://support.microsoft.com/kb/308029/en-us

http://aumha.org/win5/a/shtdwnxp.htm
 
Try to investigate what they are and run a scan, you didn't tell us your
progress for me or any one to give a solution, so let us know your progress
to be able to fix your issue if not aleardy fixed.
Good luck.
nass
----
www.nasstec.co.uk
smunns said:
Thanks nass, just followed through what you have written and there were quite
a few add ons not verified
thanks for your help

nass said:
smunns said:
When I switch my machine on, instead of going to the log on user page, there
is a blank screen and if i leave the machine on it take a good 10 mins to get
to that page. I know this is not normal, so please if anyone can help i
would appreciate it. Also sometimes nothing happens at all so i switch the
machine off at the back, don't know if thats ok but there is no way of
turning computer, and I have the same problem after i shut down, the
computer just freezes on "the system is now shutting down".
Thanks
Click to expand...

1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.

Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.

2.... And also for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
Download and install after installing this software and
update then run a scan in both safe mode and normal:
http://free.grisoft.com/doc/5390/lng/us/tpl/v5

Run a scan from here on-line:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/


try Try these tools to see what is running in the
background, try to turn Windows Updates OFF.
Process Explorer for Windows v10.21
http://www.microsoft.com/technet/sysinternals/Utilities/ProcessExplorer.mspx

This monitoring tool lets you see all file system activity in real-time.
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Filemon.mspx
HTH.
nass
Click to expand...
Click to expand...
 
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