startup failure

  • Thread starter Thread starter Craig Elswood
  • Start date Start date
C

Craig Elswood

When trying to load Outlook 2003 on a laptop i get the
safemode message and weather i click yes or no the program
still crashes and i cannot access my inbox!!!!

Help
 
1) try running scanpst.exe on your Personal Folder

2) try renaming outcmd.dat to .old and restart Outlook. All the Toolbars
will reset then. This is quite a common problem with Outlook . The default
location for this file is:
C:\Documents and Settings\%username%\Local Settings\Application
Data\Microsoft\Outlook

3) try recreating the profile in Control Panel-> Mail-> button Show Profiles

4) try running Outlook with the /safe switch from your Start-> Run window.
When this works run Help-> Detect and Repair

5) try disabling individual add-ons in Tools-> Options-> tab Other-> button
Advanced E-mail Options...
--
Roady [MVP]
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