Start menu Window Update shortcut will not open V5 Windows Update

[Gary]

If I click on the shortcut for Windows Update in the start menu all I get is
a blank page with no error message. I thought the wupdmgr.exe was corrupted
so I replaced it and it still does not work. If I put V5. in front of the
windowsupdate.microsoft.com it will work. For some reason it will not
redirect to the new V5 which it should do. I have no problems with be
redirected to any other site on the Internet if a URL needs to be
redirected. The other computers I work with have no problems going to the V5
update site from the start menu. Has anyone seen the problem before. Thanks.

 

[José Gallardo]

Start>Run and type in these lines wothout the quotes hitting <Enter> at the end of each one:

REGSVR32 C:\WINDOWS\system32\wuaueng.dll
REGSVR32 C:\WINDOWS\system32\wuapi.dll
REGSVR32 C:\WINDOWS\system32\atl.dll
REGSVR32 C:\WINDOWS\system32\wucltui.dll
REGSVR32 C:\WINDOWS\system32\wups.dll

Also, in IE, Tools>Internet Options>Security and add Windows Update to the trusted sites.