Start Menu Links Broken with SP2

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have XP Home Edition, and after installing SP2 the default links available
from the start menu - specifically My Documents, My Pictures, My Music,
Control Panel, etc. - do not work. I click on them and nothing happens. The
links from the "All Programs" flyout seem to work fine.

To ensure it was SP2 that was the problem, I uninstalled it and the
shortcuts were working again. I reinstalled SP2 and they are broken again.

Has anyone else run into this issue and have a resolution that includes
keeping SP2 installed?
 
Liz said:
I have XP Home Edition, and after installing SP2 the default links available
from the start menu - specifically My Documents, My Pictures, My Music,
Control Panel, etc. - do not work. I click on them and nothing happens. The
links from the "All Programs" flyout seem to work fine.

To ensure it was SP2 that was the problem, I uninstalled it and the
shortcuts were working again. I reinstalled SP2 and they are broken again.

Has anyone else run into this issue and have a resolution that includes
keeping SP2 installed?
Click to expand...

Liz, did you properly prepare the system for SP2 by, among other things,
doing a thorough scan for malware? See these links:

Installing Service Packs
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm

Pre-Install, Install, Cleaning Up Afterwards
http://forum.aumha.org/viewforum.php?f=45

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Get the Latest Updates and Information from Your PC Manufacturer Before
Installing Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx

Free Technical Support for SP2
http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer80&sd=GN
 
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