D
du
The Start bar will not open on xp
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
M
Malke
du said:The Start bar will not open on xp
I'm sorry to hear that. Unfortunately, you'll need to provide a lot more
details if you want focused help.
The First Question Of Troubleshooting: If the problem is new, what changed
between the time things worked and the time they didn't?
The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?
Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
How to Post:
http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question
http://users.tpg.com.au/bzyhjr/liszt.htm - How Not to Get Technical Help on
Usenet
Malke
D
du
The new way to get help stinks.
My messages do not post.
Outlook express was much better than windows live.
I do not work on the computer. But for 6 years we had no problem. Then I
tried to install norton 360 because the computer was beginning to redirect
web pages. Comodo would not up date. Windows update began to fail.
Finding help and direction is nearly immpossible with all these new fancy xp
systems and improvements in the internet.
Everybody is trying to get money and information without help ro a link to
windows aid.
If the computer is not clean then somoene hacked avg, comodo, and any other
protection the user of the computer did not update.
System restore never worked and I have retyped this many times. I will post
this to see if it posts.
My messages do not post.
Outlook express was much better than windows live.
I do not work on the computer. But for 6 years we had no problem. Then I
tried to install norton 360 because the computer was beginning to redirect
web pages. Comodo would not up date. Windows update began to fail.
Finding help and direction is nearly immpossible with all these new fancy xp
systems and improvements in the internet.
Everybody is trying to get money and information without help ro a link to
windows aid.
If the computer is not clean then somoene hacked avg, comodo, and any other
protection the user of the computer did not update.
System restore never worked and I have retyped this many times. I will post
this to see if it posts.
P
PA Bear [MS MVP]
The new way to get help stinks.
And the old way was...?
Your last via NNTP showed up within minutes here. Your 27 March post only
showed up about an hour ago; Tip => Disable the "Communities" feature in
Windows Live Mail, and/or upgrade to the newest version.
Nothing's stopping you from uninstalling Windows Live Mail and using OE as
your default again.
That being said, you're seeing the affects of a hijackware infection.
Installing Norton 360 on an already-infected computer is not going to help
(nor will N360 be working properly). (One wonders what, if any, anti-virus
application had been installed before you install N360?)
1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx
2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm
3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.
Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
**Seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or other appropriate forums.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
And the old way was...?
My messages do not post.
Your last via NNTP showed up within minutes here. Your 27 March post only
showed up about an hour ago; Tip => Disable the "Communities" feature in
Windows Live Mail, and/or upgrade to the newest version.
Outlook express was much better than windows live.
Nothing's stopping you from uninstalling Windows Live Mail and using OE as
your default again.
That being said, you're seeing the affects of a hijackware infection.
Installing Norton 360 on an already-infected computer is not going to help
(nor will N360 be working properly). (One wonders what, if any, anti-virus
application had been installed before you install N360?)
1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx
2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm
3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.
Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
**Seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or other appropriate forums.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
U
Unknown
27 March post???????????????
PA Bear said:And the old way was...?
Your last via NNTP showed up within minutes here. Your 27 March post only
showed up about an hour ago; Tip => Disable the "Communities" feature in
Windows Live Mail, and/or upgrade to the newest version.
Nothing's stopping you from uninstalling Windows Live Mail and using OE as
your default again.
That being said, you're seeing the affects of a hijackware infection.
Installing Norton 360 on an already-infected computer is not going to help
(nor will N360 be working properly). (One wonders what, if any,
anti-virus application had been installed before you install N360?)
1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx
2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm
3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.
Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
**Seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or other appropriate forums.**
If the procedures look too complex - and there is no shame in admitting
this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/