SP2 reboot after install

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G

Guest

I downloaded the sp2 update on a Compaq laptop. Everything went ok until the
laptop rebooted. It came to the Safe Mode, Safe Mode with Network, Start from
last known good, and Start normally. I tried every single one and all I got
was a blue screen with some messages on it and it quickly went away. I was
unable to see what the message was. The laptop would continually go through
this reboot process.
After some investigating, I found that when I disconected the wireless
keyboard/mouse RF module from the USB port the laptop booted up normally. I
have tried to connect the keyboard/mouse module up several times with out any
success. It looks like sp2 doesn't recognize the wireless keyboard/mouse. The
brand is A4 Tech(came with pkg deal on laptop). Just thought maybe someone
else might be seing that blue screen and have trouble rebooting. Might want
to disconect any devices using the USB ports to fix problem. Reverted back to
sp1 and have no problems with keyboard/mouse.
Thanks (sorry so long)
Ric
 
Better long that short.
You state some very good advice for installing not only SP2, but doing a
clean install or any service pack.
 
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