J
Jeff Bishop
I am having a problem with the Network Connections
control panel applet not showing ANY of the interfaces
registered by windows after installing SP2 on multiple
computers. The problem shows up immediately with the
initial security center page not being able to load the
firewall.
Event viewer shows a System event ID 7022 "The COM+ Event
system service hung on startup", and "The Network
Connection Service hung on startup". Both services
display a status of "Starting".
Issuing a "NETSH DIAG SHOW ADAPTER" command produces the
message: "WARNING: Could not obtain host information from
machine: [MACHINE NAME]. Some commands may not be
available. Access is denied. Network Adapters (WMI
error)". Other NETSH commands give similar error
messages.
Device manager shows no problems. I've tried deleting
the NIC in device manager and rebooting. Nothing
changed.
I get the same results in Safe mode for all of the above.
Installing a different network interface card produces
the same results as above.
The network connection works fine and IPCONFIG /ALL shows
the network adapter. I can release and renew a DHCP ip
address lease. However, this problem leaves me with no
way to manage the network interface, protocols, firewall,
etc.
This problem has appeared for seven out of seven (Dell
Optiplex) machines that we have updated to SP2. Each of
the machines had been built with a syspreped WinXPSP1
Ghost image that we have been using successfully for
several years. The current image has winxpsp1, officexp,
sav8, acrobat reader 6 (i.e. no unusual software) and a
simple security template that gives users access to a few
folders. I've tried loading the "Setup Security"
template to undo these changes. So far, nothing has
worked, and I have been unable to find any other
reference to this issue.
Any thoughts or ideas?
control panel applet not showing ANY of the interfaces
registered by windows after installing SP2 on multiple
computers. The problem shows up immediately with the
initial security center page not being able to load the
firewall.
Event viewer shows a System event ID 7022 "The COM+ Event
system service hung on startup", and "The Network
Connection Service hung on startup". Both services
display a status of "Starting".
Issuing a "NETSH DIAG SHOW ADAPTER" command produces the
message: "WARNING: Could not obtain host information from
machine: [MACHINE NAME]. Some commands may not be
available. Access is denied. Network Adapters (WMI
error)". Other NETSH commands give similar error
messages.
Device manager shows no problems. I've tried deleting
the NIC in device manager and rebooting. Nothing
changed.
I get the same results in Safe mode for all of the above.
Installing a different network interface card produces
the same results as above.
The network connection works fine and IPCONFIG /ALL shows
the network adapter. I can release and renew a DHCP ip
address lease. However, this problem leaves me with no
way to manage the network interface, protocols, firewall,
etc.
This problem has appeared for seven out of seven (Dell
Optiplex) machines that we have updated to SP2. Each of
the machines had been built with a syspreped WinXPSP1
Ghost image that we have been using successfully for
several years. The current image has winxpsp1, officexp,
sav8, acrobat reader 6 (i.e. no unusual software) and a
simple security template that gives users access to a few
folders. I've tried loading the "Setup Security"
template to undo these changes. So far, nothing has
worked, and I have been unable to find any other
reference to this issue.
Any thoughts or ideas?