SP2 Disaster.

  • Thread starter Thread starter Allen
  • Start date Start date
A

Allen

ServicePack 2 has been a disaster on my computer. The
first time I installed it, the video display drivers (ATI
Radeon 9600) failed and even though I uninstalled sp-2 in
safe mode, the drivers never came back. I had to go into
vga mode to reinstall my drivers. I tried a second time
to install sp-2 and the computer would get into a
continous reboot mode. Nothing worked, not safe mode not
vga mode. I finally had to repair my XP installation with
the origional XP disk. After 24 hours, I am back where I
began, SP-1 and all other security upgrades except for sp-
2. I now have intermittent "Explorer has encountered an
error and has to close, sorry ...." when I access the
control panel. Can any of the MVP's help?
 
Allen said:
ServicePack 2 has been a disaster on my computer. The
first time I installed it, the video display drivers (ATI
Radeon 9600) failed and even though I uninstalled sp-2 in
safe mode, the drivers never came back. I had to go into
vga mode to reinstall my drivers. I tried a second time
to install sp-2 and the computer would get into a
continous reboot mode. Nothing worked, not safe mode not
vga mode. I finally had to repair my XP installation with
the origional XP disk. After 24 hours, I am back where I
began, SP-1 and all other security upgrades except for sp-
2. I now have intermittent "Explorer has encountered an
error and has to close, sorry ...." when I access the
control panel. Can any of the MVP's help?
Click to expand...

See the following web site for a checklist to follow before installing
Service Pack 2:
http://www3.telus.net/dandemar/spackins.htm

As for your explorer errors, right-click on My Computer and select
Manage.
Expand the Event Viewer category (click on the +) and browse through
each of the 3 subcategories looking for red-flagged error records
whose date and time corresponds to your explorer errors.

Double click on an error record to see the details of that error.
Post that information back here if you need additional advice or
assistance with it.


Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
 
Allen said:
ServicePack 2 has been a disaster on my computer. The
first time I installed it, the video display drivers (ATI
Radeon 9600) failed and even though I uninstalled sp-2 in
safe mode, the drivers never came back. I had to go into
vga mode to reinstall my drivers. I tried a second time
to install sp-2 and the computer would get into a
continous reboot mode. Nothing worked, not safe mode not
vga mode. I finally had to repair my XP installation with
the origional XP disk. After 24 hours, I am back where I
began, SP-1 and all other security upgrades except for sp-
2. I now have intermittent "Explorer has encountered an
error and has to close, sorry ...." when I access the
control panel. Can any of the MVP's help?
Click to expand...

Tips for SP2
Follow the link below.
http://michaelstevenstech.com/
--
Michael Stevens MS-MVP XP
(e-mail address removed)
http://michaelstevenstech.com
For a better newsgroup experience. Setup a newsreader.
http://michaelstevenstech.com/outlookexpressnewreader.htm
 
-----Original Message-----
ServicePack 2 has been a disaster on my computer. The
first time I installed it, the video display drivers (ATI
Radeon 9600) failed and even though I uninstalled sp-2 in
safe mode, the drivers never came back. I had to go into
vga mode to reinstall my drivers. I tried a second time
to install sp-2 and the computer would get into a
continous reboot mode. Nothing worked, not safe mode not
vga mode. I finally had to repair my XP installation with
the origional XP disk. After 24 hours, I am back where I
began, SP-1 and all other security upgrades except for sp-
2. I now have intermittent "Explorer has encountered an
error and has to close, sorry ...." when I access the
control panel. Can any of the MVP's help?
.
Click to expand...
Ron Martell,

Here is the error report fro my control panel problem.
The control panel exibits this every other time I open it.

Thanks very much for your response.

Allen

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 9/4/2004
Time: 8:09:01 PM
User: N/A
Computer: XP1
Description:
Faulting application explorer.exe, version 6.0.2800.1106,
faulting module ntdll.dll, version 5.1.2600.1217, fault
address 0x00025a58.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 38 e 6.0.28
0028: 30 30 2e 31 31 30 36 20 00.1106
0030: 69 6e 20 6e 74 64 6c 6c in ntdll
0038: 2e 64 6c 6c 20 35 2e 31 .dll 5.1
0040: 2e 32 36 30 30 2e 31 32 .2600.12
0048: 31 37 20 61 74 20 6f 66 17 at of
0050: 66 73 65 74 20 30 30 30 fset 000
0058: 32 35 61 35 38 0d 0a 25a58..
 
ServicePack 2 has been a disaster on my computer. The
first time I installed it, the video display drivers (ATI
Radeon 9600) failed and even though I uninstalled sp-2 in
safe mode, the drivers never came back. I had to go into
vga mode to reinstall my drivers. I tried a second time
to install sp-2 and the computer would get into a
continous reboot mode. Nothing worked, not safe mode not
vga mode. I finally had to repair my XP installation with
the origional XP disk. After 24 hours, I am back where I
began, SP-1 and all other security upgrades except for sp-
2. I now have intermittent "Explorer has encountered an
error and has to close, sorry ...." when I access the
control panel. Can any of the MVP's help?
Click to expand...

Allen,

please have a look at http://www.michna.com/kb/WxSP2.htm.

Hans-Georg
 
-----Original Message-----


See the following web site for a checklist to follow before installing
Service Pack 2:
http://www3.telus.net/dandemar/spackins.htm

As for your explorer errors, right-click on My Computer and select
Manage.
Expand the Event Viewer category (click on the +) and browse through
each of the 3 subcategories looking for red-flagged error records
whose date and time corresponds to your explorer errors.

Double click on an error record to see the details of that error.
Post that information back here if you need additional advice or
assistance with it.


Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
.
I posted the error report you asked for on the main
Click to expand...
item. Thanks again fro your response

Allen
 
-----Original Message-----


See the following web site for a checklist to follow before installing
Service Pack 2:
http://www3.telus.net/dandemar/spackins.htm

As for your explorer errors, right-click on My Computer and select
Manage.
Expand the Event Viewer category (click on the +) and browse through
each of the 3 subcategories looking for red-flagged error records
whose date and time corresponds to your explorer errors.

Double click on an error record to see the details of that error.
Post that information back here if you need additional advice or
assistance with it.


Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
.
Click to expand...
Uninstalled google toolbar and the problem went away.

Thanks for your help.
 
Uninstalled google toolbar and the problem went away.

Thanks for your help.
Click to expand...

Glad you were able to solve the problem.

Google toolbar is not often the cause of problems, but I will keep
this incident in mind for future instances of similar problems.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
 
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