SP 2 Security Center ignoring Norton AntiVirus

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Guest

I recently installed sp2 and every time I log in security center warns that I
have NAV installed but it's status is unknown and my computer might be at
risk.
I have valid Subscription Service and Auto Update turned on. Why doesn't it
recognise it?
 
Welcome to the Windows® XP Service Pack 2 (SP2) Information Center!
This page answers the most frequently asked questions about SP2 and your
Norton antivirus and firewall products:
http://www.symantec.com/techsupp/sp2/faq.html

Frequently asked questions about Windows Security Center
http://support.microsoft.com/default.aspx?scid=kb;en-us;883792&Product=windowsxpsp2

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

---------------------------------------------------------------------------------------

:

| I recently installed sp2 and every time I log in security center warns that I
| have NAV installed but it's status is unknown and my computer might be at
| risk.
| I have valid Subscription Service and Auto Update turned on. Why doesn't it
| recognise it?
 
Carey Frisch said:
Welcome to the Windows® XP Service Pack 2 (SP2) Information Center!
This page answers the most frequently asked questions about SP2 and your
Norton antivirus and firewall products:
http://www.symantec.com/techsupp/sp2/faq.html

Frequently asked questions about Windows Security Center
http://support.microsoft.com/default.aspx?scid=kb;en-us;883792&Product=windowsxpsp2

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

---------------------------------------------------------------------------------------

:

| I recently installed sp2 and every time I log in security center warns that I
| have NAV installed but it's status is unknown and my computer might be at
| risk.
| I have valid Subscription Service and Auto Update turned on. Why doesn't it
| recognise it?
Click to expand...

"Norton AntiVirus
Installing Service Pack 2 will not affect Norton AntiVirus. The
Windows Security Center will be aware that you have Norton AntiVirus
installed, but it will not be able to determine its working status due
to Symantec's tamper-protection technology."

In my case, NAV just doesn't work, as described in my separate post.
Do you have any suggestions please?
 
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