Some contacts don't appear

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  • Start date Start date
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Guest

When I choose "Contacts" in the Folder List, I'm unable to find a particular
contact. But when I click on Tool > Address Book I'm able to find the
contact.

Does Outlook use 2 different address books/contacts? If so, how do I get it
so I have just one?

Thanks in advance!
 
The Outlook Address Book shows every Contacts folder in your profile that
you have enabled as an email address book. You are viewing a different
Contacts Folder in the Address Book than the one you happen to be viewing in
Outlook. By definition, however, that Contacts Folder is also there. Examine
your folder hierarchy more carefully.
 
Thanks for the reply. When you say "Examine your folder hierarchy more
carefully." are you saying that the left hand folder list will show the
hierarchy of all my address books?

How can I consolidate all the contacts into one address book?

Russ Valentine said:
The Outlook Address Book shows every Contacts folder in your profile that
you have enabled as an email address book. You are viewing a different
Contacts Folder in the Address Book than the one you happen to be viewing in
Outlook. By definition, however, that Contacts Folder is also there. Examine
your folder hierarchy more carefully.
--
Russ Valentine
[MVP-Outlook]
v6v6v6 said:
When I choose "Contacts" in the Folder List, I'm unable to find a
particular
contact. But when I click on Tool > Address Book I'm able to find the
contact.

Does Outlook use 2 different address books/contacts? If so, how do I get
it
so I have just one?

Thanks in advance!
 
I'm saying use Folder List view. How to invoke it depends on your version
which you have failed to provide. You can easily copy the contents of one
Contacts Folder into another.
--
Russ Valentine
[MVP-Outlook]
v6v6v6 said:
Thanks for the reply. When you say "Examine your folder hierarchy more
carefully." are you saying that the left hand folder list will show the
hierarchy of all my address books?

How can I consolidate all the contacts into one address book?

Russ Valentine said:
The Outlook Address Book shows every Contacts folder in your profile that
you have enabled as an email address book. You are viewing a different
Contacts Folder in the Address Book than the one you happen to be viewing
in
Outlook. By definition, however, that Contacts Folder is also there.
Examine
your folder hierarchy more carefully.
--
Russ Valentine
[MVP-Outlook]
v6v6v6 said:
When I choose "Contacts" in the Folder List, I'm unable to find a
particular
contact. But when I click on Tool > Address Book I'm able to find the
contact.

Does Outlook use 2 different address books/contacts? If so, how do I
get
it
so I have just one?

Thanks in advance!
 
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