solved: " tesco internet security " crashed Windows 2000

  • Thread starter Thread starter q_q_anonymous
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Q

q_q_anonymous

I saw a w2k comp appeared to be running fine(don't know if it woul have
restarted ok)

It had tesco internet security installed (some mumbo jumbo all in one
anti-virus and other things thing).

I then installed AVG, then BAM comp restarted without asking ,and from
then on , win 2k kept restarting.

Went into safe mode tried to uninstall AVG, didn't quite work.

Event viewer listed that AVG services weren't starting and some
internet services weren't starting

Went into safe mode, uninstalled tesco internet security. Problem
Solved. No more restarts.

I guess I blame tesco itnernet security rather than AVG. THough it
could have been AVG that was part of the problem. I won't be
reinstalling it on w2k for a while (until the current version of AVG is
ancient history).
 
Thank you for sharing your experience with us.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
I saw a w2k comp appeared to be running fine(don't know if it woul have
restarted ok)

It had tesco internet security installed (some mumbo jumbo all in one
anti-virus and other things thing).

I then installed AVG, then BAM comp restarted without asking ,and from
then on , win 2k kept restarting.

Went into safe mode tried to uninstall AVG, didn't quite work.

Event viewer listed that AVG services weren't starting and some
internet services weren't starting

Went into safe mode, uninstalled tesco internet security. Problem
Solved. No more restarts.

I guess I blame tesco itnernet security rather than AVG. THough it
could have been AVG that was part of the problem. I won't be
reinstalling it on w2k for a while (until the current version of AVG is
ancient history).
 
Robert said:
Thank you for sharing your experience with us.
Click to expand...

you're welcome.
we're all in the same boat. Collective experience is the way to go -
permanently stored in the archives

thank you for your contributions (evident from your MVP status)
 
I saw a w2k comp appeared to be running fine(don't know if it woul have
restarted ok)

It had tesco internet security installed (some mumbo jumbo all in one
anti-virus and other things thing).

I then installed AVG, then BAM comp restarted without asking ,and from
then on , win 2k kept restarting.

Went into safe mode tried to uninstall AVG, didn't quite work.

Event viewer listed that AVG services weren't starting and some
internet services weren't starting

Went into safe mode, uninstalled tesco internet security. Problem
Solved. No more restarts.

I guess I blame tesco itnernet security rather than AVG. THough it
could have been AVG that was part of the problem. I won't be
reinstalling it on w2k for a while (until the current version of AVG is
ancient history).
Click to expand...

after uninstalling that, internet access failed.
so, wasn't solved at that stage. now it is though

put the 'tesco internet security' cd away, labelled it 'avoid'.

reinstalled modem drivers that came with tesco broadband cd. didn't
work.

called tesco tech - A female called charlie found the ans. I Gave her
errorcode the SW gave. She searched.. She said that the error was
only with w2k and meant "the dialer got corruted"

the solution was-

ctrl panel..network connections/LAN

delete the " 'dial up' connection" - whatever it's called, for
broadband.


then reinstall tesco BBand - the modem drivers

then it recreates the 'dialer' so icon reappears recreated.
and it works

the error their SW was giving might have been a DUN error, - probably
was error 0651 (the wordingn is same or similar as I remember it)
 
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