Software Load Problem: Software Appears in Process Tab But Not In Application Tab

  • Thread starter Thread starter Burt Convy
  • Start date Start date
B

Burt Convy

I installed SONY Reader Connect, the desktop application package that comes
with the new SONY Reader. For about a day, it worked fine, then appeared
to stop loading. When I checked with Task Manager, I noticed that the
Connect software was running in the Process tab, but not in the Application
tab. In addition, as a process, it was consuming 99% of the CPU.

Interestingly, when I changed User Account Profiles, logging on under a
Guest profile, the application loaded and rsn perfectly.

Does anyone have any idea what's going on here, and what can be done to fix
it?
 
For troubleshooting assistance, please contact Sony Support:
http://esupport.sony.com/perl/support-contacts.pl?template=EN

--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------------------------

:

| I installed SONY Reader Connect, the desktop application package that comes
| with the new SONY Reader. For about a day, it worked fine, then appeared
| to stop loading. When I checked with Task Manager, I noticed that the
| Connect software was running in the Process tab, but not in the Application
| tab. In addition, as a process, it was consuming 99% of the CPU.
|
| Interestingly, when I changed User Account Profiles, logging on under a
| Guest profile, the application loaded and rsn perfectly.
|
| Does anyone have any idea what's going on here, and what can be done to fix
| it?
 
I installed SONY Reader Connect, the desktop application package that comes
with the new SONY Reader. For about a day, it worked fine, then appeared
to stop loading. When I checked with Task Manager, I noticed that the
Connect software was running in the Process tab, but not in the
Application
tab. In addition, as a process, it was consuming 99% of the CPU.

Interestingly, when I changed User Account Profiles, logging on under a
Guest profile, the application loaded and rsn perfectly.

Does anyone have any idea what's going on here, and what can be done to
fix
it?
Click to expand...

Have you uninstalled/reinstalled? Contacted Sony tech support?
 
The reason I decided to write that, was mainly because "Burt Convy"
I installed SONY Reader Connect, the desktop application package that comes
with the new SONY Reader. For about a day, it worked fine, then appeared
to stop loading. When I checked with Task Manager, I noticed that the
Connect software was running in the Process tab, but not in the
Application
tab. In addition, as a process, it was consuming 99% of the CPU.

Interestingly, when I changed User Account Profiles, logging on under a
Guest profile, the application loaded and rsn perfectly.

Does anyone have any idea what's going on here, and what can be done to
fix
it?
Click to expand...



The program crashed. Killing the process via Task Manager or a reboot may
sort it.
 
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