socket error 10060 0x800CCCOE smtp

  • Thread starter Thread starter Paul
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Paul

I could not send out emails but could receive them on my new Windows Mail,
after sending without problems for weeks. I have comcast as a provider. My
SMTP port was "25" Someone on this problem-solving list suggested going to
the Comcast site and following their instructions for set up/configuring
Outlook Express. I did that and noticed that not only was I supposed to have
checked "server requires authentication" (which did NOT solve the problem)
but that the "Outgoing mail(SMTP) (under "Advanced") was not supposed to be
"25" but "587". When I changed that, it worked and I was able to send my
mail. Bless you, whoever suggested going to that site and checking an
unlikely issue (i.e. instructions for Outlook Express when I have Windows
Mail). Yay
 
Good to see you got the problem resolved.
All email programs use the same basic settings because the POP3
protocol is universal.
 
Paul said:
I could not send out emails but could receive them on my new Windows Mail,
after sending without problems for weeks. I have comcast as a provider. My
SMTP port was "25" Someone on this problem-solving list suggested going to
the Comcast site and following their instructions for set up/configuring
Outlook Express. I did that and noticed that not only was I supposed to have
checked "server requires authentication" (which did NOT solve the problem)
but that the "Outgoing mail(SMTP) (under "Advanced") was not supposed to be
"25" but "587". When I changed that, it worked and I was able to send my
mail. Bless you, whoever suggested going to that site and checking an
unlikely issue (i.e. instructions for Outlook Express when I have Windows
Mail). Yay
 
I fought Paul's problem for several days and talked with several Microsoft
support people with pronounced accents and not one of them was able to tell
me the resolution to the problem was the "587" entry. Of course when I
changed it from "25" to "587" everything worked perfectly. Research on the
web discloses many, many folks having this same issue, thinking it is a
problem with MSN or Microsoft or whomever. I am going to write a scathing
letter to Microsoft regarding this issue and total lack of competent tech
support on their end. They should have been able to resolve this issue for me
with the first contact I made with them!
 
I agree that even first tier tech support should have been able to
resolve this quickly. However, the primary blame falls on Comcast
for making this change on their mail server without first alerting their
customers.
 
Each mail provider has their own unique settings.
It is always best to get them from your provider's website.
 

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