SMTP problem

  • Thread starter Thread starter Tom
  • Start date Start date
T

Tom

Using Windows XP Pro SP1, and Outlook 2002 on 2 pc's we have the following
problem:

PC1 has email accounts A & B, connection by LAN, sends & receiev's OK

PC2 also has the same email accounts A & B, connection by the same LAN to
the same mail server, for Pop3 & smtp, as PC1 able to send OK by prompts for
user name & password for both A&B smtp mail boxes. The obvious inital
thought is that user names & passwords were incorrect but these have
re-entered & double checked and are identical to settings on PC1. We are
unable to identify any outlook email account settings which are different
between PC2 & PC1

Both pc's use Norton Internet Security 2005 - even tried uninstalling on PC2
but made no difference.

Any suggestions as to where the problem could be would be appreciated


Tom
 
If you are still having problems after applying both the SP 1 & 2 patches,
then see if this article addresses your problemL

OL2002: The Save Password Setting Is Not Saved When You Connect to a POP3
Server
http://support.microsoft.com/default.aspx?scid=kb;en-us;290684


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Tom asked:

| Using Windows XP Pro SP1, and Outlook 2002 on 2 pc's we have the
| following problem:
|
| PC1 has email accounts A & B, connection by LAN, sends & receiev's OK
|
| PC2 also has the same email accounts A & B, connection by the same
| LAN to the same mail server, for Pop3 & smtp, as PC1 able to send OK
| by prompts for user name & password for both A&B smtp mail boxes. The
| obvious inital thought is that user names & passwords were incorrect
| but these have re-entered & double checked and are identical to
| settings on PC1. We are unable to identify any outlook email account
| settings which are different between PC2 & PC1
|
| Both pc's use Norton Internet Security 2005 - even tried uninstalling
| on PC2 but made no difference.
|
| Any suggestions as to where the problem could be would be appreciated
|
|
| Tom
 
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