Sm. Business upgrade won't install Outlook

  • Thread starter Thread starter R. Anvil
  • Start date Start date
R

R. Anvil

I'm running XP Pro with all the SP's and have Office 2000 which I'm
upgrading to the Small Bs. edition.

I had purchased and installed Outlook 2003 upgrade and then realized I
wanted the whole Small Bs. edition upgrade. Just opened the CD and attempted
to install. It says it will install Word, etc., but there's a big red "X" by
Outlook with "(Not Available) next to it.

Is the installation software seeing that 2003 is already installed so won't
install this new product key? I don't want to keep track of two products. Is
there a way to uninstall the other Outlook upgrade and have my computer
recognize this one?
 
Yeah . . . just uninstall your current version of outlook and then install
the new version of office (as you said). Windows should keep your outlook
files in tact, but you should back them up just in case something happens.
 
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