probably virus (trojan horse)/spyware related. have ran
AVC program and spybot but problem still exists. Have
used cleanup program and disk fragmenter. closed down
many superfluous operations in start-up menu. please
please please can anyone help?
Vic
Vic,
Try one or more of these free online virus scans, which should complement your
current protection:
<
http://www.bitdefender.com/scan/license.php>
<
http://www.pandasoftware.com/activescan>
<
http://www.ravantivirus.com/scan/>
<
http://security.symantec.com/ssc/home.asp>
<
http://housecall.trendmicro.com/housecall/start_corp.asp>
Now check for, and learn to defend against, additional problems.
Start by downloading each of the following free tools:
AdAware <
http://www.lavasoftusa.com/>
CWShredder <
http://www.majorgeeks.com/download4086.html>
CoolWWWSearch.SmartSearch (v1/v2) MiniRemoval
<
http://www.majorgeeks.com/download4113.html>
HijackThis <
http://www.majorgeeks.com/download.php?det=3155>
LSP-Fix and WinsockLSPFix <
http://www.cexx.org/lspfix.htm>
Stinger <
http://us.mcafee.com/virusInfo/default.asp?id=stinger>
Install and run Stinger.
<
http://us.mcafee.com/virusInfo/default.asp?id=stinger>
Create a separate folder for HijackThis, such as C:\HijackThis - copy the
downloaded file there. The other downloaded programs can be copied into, and
run from, any convenient folder.
Start by closing all Internet Explorer and Outlook windows, and running
CoolWebSearchSmartKillerMiniRemoval, then CWShredder. Have the latter fix all.
Next, run AdAware. First update it ("Check for updates now"), configure for
full scan (<
http://www.lavahelp.com/howto/fullscan/>), then scan ("Start" - "Use
custom scanning options" - "Next"). When scanning finishes, select everything,
and hit Next again.
Next, run Spybot S&D. First update it ("Search for updates"), then run a scan
("Check for problems"). Trust Spybot, and delete everything ("Fix Problems")
that is displayed in Red.
Then, run HijackThis ("Scan"). Do NOT make any changes immediately. Save the
HJT Log.
<
http://forums.spywareinfo.com/index.php?showtopic=227>
Finally, have your HJT log interpreted by experts at one or more of the
following security forums (and post it, or a link to your forum posts, here):
Aumha: <
http://forum.aumha.org/index.php>
Net-Integration: <
http://forums.net-integration.net/>
Spyware Info: <
http://forums.spywareinfo.com/>
Spyware Warrior: <
http://spywarewarrior.com/index.php>
Tom Coyote: <
http://forums.tomcoyote.org/>
Wilders Security<
http://www.wilderssecurity.com/>
If removal of any spyware affects your ability to access the internet (some
spyware builds itself into the network software, and its removal may damage your
network), run LSP-Fix and / or WinsockXPFIx.
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
