Actually, AV scanning of mail is pretty much useless and gives many people a
false sense of security - "if the scanner let it in, it must be ok to open,
right?" It gives you early warning of an infected message and not much else.
Outbound scanning is a waste since few viruses use outlook to send mail
anymore and if the scanner does it's job, you won't be infected and can't
send infected messages.
Intelligence and safe email handling ("you can't fool me, I know MS doesn't
send patches by email" and otherwise knowing not to open every single
attachment you get), using autoprotect settings on the scanner (Outlook
writes all attachments to the drive when the message is previewed, so it's
scanned at that time, assuming you didn't delete it unread), and keeping the
scanner defs up-to-date is just as effective and causes fewer problems than
using mail scanning. Even Symantec recommends disabling office integration
when there are problems.
But if you insist on using it - try reinstalling the AV software.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Search for answers:
http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30
Connie L'ingus said:
I am, but it doesn't sound very smart to disable AV protection! Plus, that
didn't slow it before the last OS upgrade, so I don't see what that's got
to
do with it . . .
Diane Poremsky said:
are you using an antivirus scanner to scan you mail as you download it?
if
so disable it.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Search for answers:
http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30
Connie L'ingus said:
It seems to take forever to pop my email box after the last OS (Win2k)
upgrade; in fact I had to up my timeout period to 5 minutes; any ideas?
