Shutdown/Power Off Problem

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Guest

My problem just recently started. When I shut down my PC, everything appears to proceed as normal until the very last step. My screen goes black but the CPU does not power off. I now need to do this manually. I recently installed a second HD so I disconnected it to test whether it was causing a problem but it wasn't. I am totally up to date with all the critical updates and service packs. I am running Windows 2000 Version 5.0.2195 Service pack 4. I contacted Phoenix/Award for a BIOS update and flashed my BIOS but that did not fix this problem either. I've searched the Microsoft knowledge base without success. I hope someone can help because the worked until only recently. Thanks
 
As I was searching the cosmos for some signs of intelligent life, I
My problem just recently started. When I shut down my PC, everything
appears to proceed as normal until the very last step. My screen goes
black but the CPU does not power off. I now need to do this manually.
I recently installed a second HD so I disconnected it to test whether
it was causing a problem but it wasn't. I am totally up to date with
all the critical updates and service packs. I am running Windows 2000
Version 5.0.2195 Service pack 4. I contacted Phoenix/Award for a BIOS
update and flashed my BIOS but that did not fix this problem either.
I've searched the Microsoft knowledge base without success. I hope
someone can help because the worked until only recently. Thanks
Click to expand...

Go to Microsoft KB and enter article # 315409. This article also lists
others that may help.

Good luck.

Insight

--
"Well, I wasn't going to let the thing chomp us," she said. "What's the
use of going on a quest if you just get eaten?"

Sorceress Iris

Geis Of The Gargoyle
by Piers Anthony
 
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