L
Lauri
This is a repost from my response that is buried in a long
thread. This is in regard to a notebook computer running
XP Home that appears to be infected with something more
than the sasser worm. A lsass error in regard to a
password is shown right after the XP splash screen before
the opportunity to login. The system shuts down in 5
seconds - not enough time to get to a command prompt.
I really appreciate everyone's reply but the problem is
that I don't have time to get to a cmd prompt. The system
shutdown in 5 seconds - not the usual 60 seconds. (This
is not my notebook - all of my systems were patched
promptly.) I can't figure out how to get to a command
prompt if the system doesn't even log in to the desktop.
Booting in safe mode with command prompt, has the same
problem - a message about lsass and a password problem
and then it shuts off before it even goes to the command
prompt.
We tried using the recovery console from XP home cd but
the administrator's password is unknown. We are going to
try a XP boot disk and/or possibly starting a new install
from the CD and then use the repair option. I read that
may help but I am also concerned because I have seen some
knowledgebase articles that say using that option on a OEM
install may cause corrupt user data. The owner of the
notebook is desparately trying not to lose data on this
notebook. We also have the ability to hook up the
notebook harddrive to another computer and may try that
but we are not sure if we will be able to access the data
on the original notebook drive if there is indeed some
type of password problem.
Will the XP boot disk allow me to get to a command prompt
and still see the original hard drive? Any new comments
or suggestions are welcome. I will definitely let you
know how things turn out.
Lauri
thread. This is in regard to a notebook computer running
XP Home that appears to be infected with something more
than the sasser worm. A lsass error in regard to a
password is shown right after the XP splash screen before
the opportunity to login. The system shuts down in 5
seconds - not enough time to get to a command prompt.
I really appreciate everyone's reply but the problem is
that I don't have time to get to a cmd prompt. The system
shutdown in 5 seconds - not the usual 60 seconds. (This
is not my notebook - all of my systems were patched
promptly.) I can't figure out how to get to a command
prompt if the system doesn't even log in to the desktop.
Booting in safe mode with command prompt, has the same
problem - a message about lsass and a password problem
and then it shuts off before it even goes to the command
prompt.
We tried using the recovery console from XP home cd but
the administrator's password is unknown. We are going to
try a XP boot disk and/or possibly starting a new install
from the CD and then use the repair option. I read that
may help but I am also concerned because I have seen some
knowledgebase articles that say using that option on a OEM
install may cause corrupt user data. The owner of the
notebook is desparately trying not to lose data on this
notebook. We also have the ability to hook up the
notebook harddrive to another computer and may try that
but we are not sure if we will be able to access the data
on the original notebook drive if there is indeed some
type of password problem.
Will the XP boot disk allow me to get to a command prompt
and still see the original hard drive? Any new comments
or suggestions are welcome. I will definitely let you
know how things turn out.
Lauri