shutdown error

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Guest

When I shutdown xp i keep getting a message that says dw.exe.dll initialization failed it then runs a safe shut down quite quiqly but i dont know what this means or if its doing any damage to my pc,if anybody knows what this means i would appriciate some advice as i have already tried my pc help and support center and the net to no avail
 
Hi Kristy,

The biggest possibility is that it is part of Downloadware, which has also
been know to cause this error message. Running Ad-aware (www.lavasoft.de)
may help if it is not listed in add/remove in the Control Panel. This page
also offers some assistance:

http://cexx.org/cache/mc_remove.html

DW.exe is also the name of an MS utility included with IE6. It is used for
error reporting. See this article about what it is and how to disable the
error reporting.

Description and Availability: Internet Explorer Error Reporting [Q276550]
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q276550

It is also included with OfficeXP.

On another note, it could also be symptomatic of a viral infection. This
link explains why, though it is only a remote possiblity:

http://www.viruslist.com/eng/index.html?tnews=1003&id=48534

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Windows
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone



kirsty said:
When I shutdown xp i keep getting a message that says dw.exe.dll
initialization failed it then runs a safe shut down quite quiqly but i dont
know what this means or if its doing any damage to my pc,if anybody knows
what this means i would appriciate some advice as i have already tried my pc
help and support center and the net to no avail
 
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