Shut down

[Guest]

Dell 8300 computer using Microsoft XP Home edition. Will not shut down in usual manner
START/TURN OFF COMPUTER/SHUT DOW
Can shut down if I do following
1. START/TURN OFF COMPUTER/STANDB
2. After few seconds, press any key on keyboar
3. START/TURN OFF COMPUTER (Last item in lower left corner of screen
4. TURN OFF (In center of screen
After Step 4 abpve, following message appears on screen
Other people are logged on to this compute
Shutting down Windows may cause them to lose data
Do you want to continue shutdown
When I reply YES, the system shuts down

I have never had my system set up to allow another user but apparently my system must think I do

I have run the REPAIR program to repair any XP sortware problem and have deleted Norton Antivirus program but that did not solve the problem

Any suggestions will be greatly appreciated
NOR

 

[Will Denny]

Hi Norm

For shutdown/restart problems, please have a look at MVP Jim Eshelman's web site:

http://aumha.org/win5/a/shtdwnxp.htm
http://aumha.org/win5/a/tshoot.htm