shut down

  • Thread starter Thread starter trevor
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T

trevor

Ever since I upgraded my OS to Windows XP, whenever i
shutdown mt computer, windows shuts down then
automatically restarts. My computer will not power down
unless I press and hold the power button. I have an IBM
Aptiva2198-84U. Is this a XP problem and how do i fix it?
Thank you.
 
trevor said:
Ever since I upgraded my OS to Windows XP, whenever i
shutdown mt computer, windows shuts down then
automatically restarts. My computer will not power down
unless I press and hold the power button. I have an IBM
Aptiva2198-84U. Is this a XP problem and how do i fix it?
Thank you.
Click to expand...

Work through the steps on http://aumha.org/win5/a/shtdwnxp.htm, especially
the early section called "Reboots on Shutdown."

Here is the most likely cause: By default, XP executes an automatic restart
in the event of a system failure. Therefore, more or less anything
compromising the operating system during the shutdown process could force
this reboot. The trick is to find out what the actual cause is and, to do
that, you need to uncover the hidden error message. Disable the "restart on
system failure" feature: Right-click on My Computer, click Properties, click
the Advanced tab. Under "Startup & Recovery," click Settings. Under "System
Failure," uncheck the box in front of "Automatically restart."
 
trevor said:
Ever since I upgraded my OS to Windows XP, whenever i
shutdown mt computer, windows shuts down then
automatically restarts. My computer will not power down
unless I press and hold the power button.
Click to expand...

Probably You have something that is crashing on being asked to close -
and the system's 'automatically restart' is cutting in. Turn this off:
in Control Panel - System - Advanced, click Settings in the Startup and
Recovery section. There uncheck 'automatically restart'. You can also
usefully change the 'write debugging information' to (none) unless you
are actively needing a dump for debugging something, or to 'minidump' if
you are getting errors that you wish to report on to Microsoft. You
may now get a Blue screen failure instead, but at least will get some
guidance as to what is happening
 
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