Shut down and reboot, with error message

  • Thread starter Thread starter Liz
  • Start date Start date
L

Liz

I have XP Pro with office suite, running with 512 megs of
RAM, and an 80 gig hard drive, a dvd drive and a cd drive.
I'm using AVAST AV, the pro version, with zonealarm as a
software firewall, and am currently using dial up with a
56k modem.

My computer shuts down and reboots with no warning, every
so often. I've scanned for viruses and I have none on my
machine.

I get an error message when it reboots that says the
system has recovered from a serious error..

The technical details that are in the failure report to
send to MS,

are:

C:\Windows\Minidump\Mini\070604-06.dmp

and:
C:\Docume~1\Liz\Locals~\Temp\WER2F.tmp.dir00sysdata.xml

I've done a repair to see if it was a corrupted system
file, and that has helped a little but the problem still
persists, and I just for the life of me can't figure out
what's going on.

Does anyone have any idea? I am completely stumped!

Sigh, do I have to scrub the drive and reinstall clean?

Thx:)
Liz
 
Okay so this time I put my email addy up, feel frr to
email me if you want to..

Okay, I found another thread that has a problem similar
to mine, with almost the same exact system error logged!

Is it really a system restore problem? If The System
restore is corrupted, shouldn't the repair that I did,
have fixed it? If it didn't fix it, how do I fix it?

I'm going to try turning off the system restore and see
what happens. But if it's the system restore, I'd really
like to figure out a way to fix it.

The only thing that appears in the event log as a system
error is

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 04/07/2004
Time: 21:54:03
User: N/A
Computer: REINSTALL070104
Description:
Error code 000000d1, parameter1 00000404, parameter2
00000002, parameter3 00000000, parameter4 fc6a8f65.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 64 000000d
0020: 31 20 20 50 61 72 61 6d 1 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 34 30 34 2c 20 000404,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 66 63 36 61 00, fc6a
0050: 38 66 36 35 8f65
 
Hi, Liz.

WinXP has a setting for "what to do on system failure". By default, this is
set to "automatically restart". Since so many computer glitches are solved
by simply rebooting, this makes sense in most situations, especially for
newbies. But it leaves us with no clue as to what caused the problem,
unless we can read that failure report or memory dump. :>(

Go to System Properties | Advanced | Startup and Recovery Settings and
remove the check from Automatically restart.

Next time, instead of rebooting, your computer should halt with a BSOD (Blue
Screen of Death) full of codes that will tell what the problem is. If you
can't read the codes, post them here (verbatim) and some guru (not me!)
should be able to point you in the right direction.

If you don't get a BSOD, the problem may be caused by hardware (loose
connection, bad RAM, etc.), rather than software. That takes a different
approach to problem-solving.

RC
 
Hi R.C.:)

I've turned off the System restore as was recommended on
another thread, with the same logged error. I'm going to
see if that works first. If it doesn't I'll try turning off
the restart as you have suggested and read the screen and
then post it here. Sigh. It may just be the restore,
because I turned it off the other day while doing a virus
scan, and then turned it back on again yeterday, and that's
when it began shutting down and rebooting. I've checked the
power supply connections and the hardware connections and
cleaned it out with some compressed air. Soooooo, let's see
what the the thing does now.*grumbling under my breath*

One question:

I did a system repair, last night and that should have
repaired the system retsore, shouldn't it???

Thx:)
Liz
 
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