Shortcuts missing

  • Thread starter Thread starter Shawn Johnson
  • Start date Start date
S

Shawn Johnson

I have Outlook 2003. When I came in this morning all the shortcuts that I
had made yesterday were all missing. I had to recreate them all.

Does anybody know if this is a bug in Outlook or has anyone ever heard of
this?

Thanks

Shawn J
 
Hi Shawn,

This won't answer your question, but it may lend some
understanding...

I followed a different thread for a different issue, but it
was mentioned that there are two files that Outlook uses to
hold this type of information - extend.dat and outcmd.dat.
I am not sure what all is in each of them, but if they had
somehow gotten deleted, that may explain why your
customizations went away.

Hope this helps a bit...

/dave
 
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