Shift-F9 works but F9 does not

  • Thread starter Thread starter Brian K
  • Start date Start date
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Brian K

I recently upgraded to Outlook 2003, it's slick. But, our
company makes us work Offline and just do a "Send/Receive
All (F9)" to keep our mailboxes in synch.

This functionality does not work for me since upgrading
Outlook. I can open each individual folder and press
Shift-F9 and it will update just that folder, but that is
very laborious. Pressing F9 doesn't even prompt me for my
password, it just flashes the progress window and
finishes. Pressing Shift-F9 will ask for my password the
first time I do it.

Even when I sneak and start Outlook in online mode, the
same behavior is observed. Any ideas? Thanks!

-BJK
 
Are you located on the local network? Do you know why they have this
bizarre policy?

Outlook 2003 can be configured into cached mode which is really quite
optimal for most Exchange environments.


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
http://home.hawaii.rr.com/schorr

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!
 
Thanks for the reply. Normally I'm not on the local
network, but even when I'm in the home office, they still
don't want you to work Online. Cheap.

Anyway, I think I fixed it. I actually have two Exchange
accounts, one for my office and one for the client. I
choose which one I want to use when Outlook starts.
Under "Send/Receive group settings" there's that
default "All Accounts" group, and both were in that, even
though you could only "see" whichever account was active
at the time (the one I chose at Outlook startup).

As an experiment, I created two new Send/Receive groups,
and put each account into its own group. I can only see
the group for whichever account I logged into at Outlook
startup, but by putting each into its own group and
unchecking all the settings for the "All Accounts" group,
it works.

So, even though I can only manipulate the settings for the
active account, having them in that "All Accounts" group
must have been hosing something. Like it was trying to
also Send/Receive for the account that was not active,
which was totally preventing it from working properly.

Anyway, sorry for the drawn out explanation, thought that
it might help anyone else who would have this problem. I
don't think that I have an unusual situation here (any
consultant could have the same thing), and the kicker is
that it used to work fine under Outlook 2002.

-BJK
 
Ah, for remote users I guess I can see working offline and synchronizing if
you're in a situation where bandwidth is expensive.

I sometimes work from home and use a VPN to connect to the office.
Bandwidth is cheap so I just connect with Outlook 2003 in cached mode to our
Exchange server. Works like a champ.


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
http://home.hawaii.rr.com/schorr

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!
 
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