Sharing problem on LAN all of a sudden

[Tom Huot]

For whatever reason, I started getting error messages when trying to get to
shared disks or folders on one of my XP Pro machines. I am getting the
following message:
"Not enough server storage is available to process this command."
I have the sharing set up the same as on my other XP computers and it just
stopped working on this one. The only thing I could find in the knowledge
base seemed to pertain to NT. Any suggestions as to what may have happened
and how to fix it?

Thanks

 

[Eric Cross [MVP]]

Greetings Tom,

The problem is on the machine you are attempting to connect to. It's not on
the machine you see the error message. On the computer you are connecting,
check the Event Viewer for an Event ID 2011. If so, you need to fix the
IRPStackSize that is indicated in the following Microsoft Knowledge Base
Article. Norton Antivirus can cause this to happen.

Antivirus Software May Cause Event ID 2011
http://support.microsoft.com/default.aspx?scid=kb;EN-US;177078

________________
Eric Cross
Microsoft MVP (Windows Networking)
http://mvp.support.microsoft.com

 

[Malke]

For whatever reason, I started getting error messages when trying to
get to shared disks or folders on one of my XP Pro machines. I am
getting the following message:
"Not enough server storage is available to process this command."
I have the sharing set up the same as on my other XP computers and it
just stopped working on this one. The only thing I could find in the
knowledge base seemed to pertain to NT. Any suggestions as to what may
have happened and how to fix it?

Thanks

From information by MVP Hans-Georg Michna:

"This error indicates that you are falling foul of the IRPStackSize bug.
The problem is on the machine you are attempting to connect to, not the
machine where you see the error message. On the computer you are
attempting to connect to, check the event viewer for an event ID 2011.

"Usual fix : You need to fix a parameter called IRPStackSize

"On the computer you are attempting to connect to, Set the IRPStackSize
back to the default (15 ). Perform the following steps:

1. Start regedit.
2. Navigate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters.
3. Double-click IRPStackSize (or if this registry setting doesn't
exist, create it with type DWORD and ensure the case is correct).
4. Change the base to decimal, set the value to 15, and click OK.
5. Reboot the computer.

"Norton AV is usual suspect for breaking it. There's a KB article about
this, too:

Antivirus Software May Cause Event ID 2011 (Q177078)"

HTH,

Malke