Shared folders not visible from one PC on network

  • Thread starter Thread starter Tim David
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Tim David

We have an NT Domain with NT and W2k Servers and XP clients. We
currently use WINS for name resolution
We have many shared folders on the servers, our standard way of
setting the permissions is to allow the required NT groups Full Contol
at the Share level and then Modify/Read etc at the NT level.

One particular user, a member of the 'HR' NT group, reported that they
could not access a (non-hidden) share (\\server1\HR) that they needed
to update. They previously could access it. The error message they
were receiving was the same as the one you get when you do not have
Share level permissions to a shared folder.

Checking all the setting revealed that the permissions were set
correctly, the 'HR' group had Full Control at the Share Level and
Modify at the NT level. I also checked that there were no Deny
permissions at a higher level. The share in question is four levels
down the NT folder structure on the server's drive, there is also a
hidden share a couple of levels up (\\server1\Resources$) which has
Everyone Read permissions so if you know how to you can drill down to
the share in question.

I, as Domain Admin, checked that I could access the share from
Start>Run on my PC, which I could.
I then set up a copy of the user's user account, in the same NT groups
and tested access on a standard build PC, which was OK
I then logged onto the user's PC with my account and attempted access
to the \\server1\HR share and got 'network path not found' error.
Strangely the only share on server1 that I could 'see' from the user's
PC was \\server1\Resources, however this only showed one of the folder
it contained. When I say 'see' I mean the list of available shares
that appear once the \\server part of the path has been type into the
Run command. This share is supposed to be hidden and thus hould not
appear, also there are several other shares that should and did not.

All this implies that the problem lies with the PC rather than the
use's account.

Does anyone have any ideas?

Tim
 
We have an NT Domain with NT and W2k Servers and XP clients. We
currently use WINS for name resolution
We have many shared folders on the servers, our standard way of
setting the permissions is to allow the required NT groups Full Contol
at the Share level and then Modify/Read etc at the NT level.

One particular user, a member of the 'HR' NT group, reported that they
could not access a (non-hidden) share (\\server1\HR) that they needed
to update. They previously could access it. The error message they
were receiving was the same as the one you get when you do not have
Share level permissions to a shared folder.

Checking all the setting revealed that the permissions were set
correctly, the 'HR' group had Full Control at the Share Level and
Modify at the NT level. I also checked that there were no Deny
permissions at a higher level. The share in question is four levels
down the NT folder structure on the server's drive, there is also a
hidden share a couple of levels up (\\server1\Resources$) which has
Everyone Read permissions so if you know how to you can drill down to
the share in question.

I, as Domain Admin, checked that I could access the share from
Start>Run on my PC, which I could.
I then set up a copy of the user's user account, in the same NT groups
and tested access on a standard build PC, which was OK
I then logged onto the user's PC with my account and attempted access
to the \\server1\HR share and got 'network path not found' error.
Strangely the only share on server1 that I could 'see' from the user's
PC was \\server1\Resources, however this only showed one of the folder
it contained. When I say 'see' I mean the list of available shares
that appear once the \\server part of the path has been type into the
Run command. This share is supposed to be hidden and thus hould not
appear, also there are several other shares that should and did not.

All this implies that the problem lies with the PC rather than the
use's account.

Does anyone have any ideas?

Tim

Tim,

Can other servers (with shares) be seen / accessed from the problem computer, or
is this the only server of interest to this user?

Did you have the user log in to other computers, and verify that the problem is
not at least partially related to his (her) account? Did you have another USER
(of same group membership) login to the problem computer?

Did you compare "ipconfig /all" between the problem computer, and 2 or 3 others?

The Microsoft Browstat program will show us what browsers (I'm not talking about
Internet Explorer here) you have in your domain / workgroup, at any time.
http://support.microsoft.com/?id=188305

You can download Browstat from either:
<http://www.dynawell.com/reskit/microsoft/win2000/browstat.zip>
<http://rescomp.stanford.edu/staff/manual/rcc/tools/browstat.zip>

Browstat is very small (40K), and needs no install. Just unzip the downloaded
file, copy browstat.exe to any folder in the Path, and run it from a command
window, by "browstat status". Make sure all computers list the same master
browser, compare the problem computer with 2 or 3 others.
For more information about the browser subsystem (very intricate), see:
http://support.microsoft.com/?id=188001
http://support.microsoft.com/?id=188305
http://support.microsoft.com/?id=231312
<http://www.microsoft.com/technet/prodtechnol/winntas/deploy/prodspecs/ntbrowse.mspx>
<http://www.microsoft.com/technet/archive/win95/w95brows.mspx>

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.
 
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