Setting up Outlook for the first time...

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This morning we experienced an issue with a fair number of people getting
"Setting up Outlook for the first time..." and they had to create new
profiles. Nothing on the Exchange 2003 server side changed. Nothing was
pushed to the workstations over the weekend. We're using Outlook/Office 2003
SP2, Exchange 2003 SP2, WinXP SP2. This happened to at least a couple of
dozen people on different mail servers and in different geographical
locations. Any ideas what might have caused this?
 
Hard to tell. How are profiles created normally? By login script, Office
deployment, manually, other...?
 
Profiles were originally create in office deployment using the %username%
variable, so that whenever someone logs in, they will have their own profile
available.

Roady said:
Hard to tell. How are profiles created normally? By login script, Office
deployment, manually, other...?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Zwitster said:
This morning we experienced an issue with a fair number of people getting
"Setting up Outlook for the first time..." and they had to create new
profiles. Nothing on the Exchange 2003 server side changed. Nothing was
pushed to the workstations over the weekend. We're using Outlook/Office
2003
SP2, Exchange 2003 SP2, WinXP SP2. This happened to at least a couple of
dozen people on different mail servers and in different geographical
locations. Any ideas what might have caused this?
Click to expand...
Click to expand...
 
Was the mailprofile the only setting that got lost or even just Outlook? You
might want to check the Event logs on the servers and affected clients to
find out some indication on this one.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Zwitster said:
Profiles were originally create in office deployment using the %username%
variable, so that whenever someone logs in, they will have their own
profile
available.

Roady said:
Hard to tell. How are profiles created normally? By login script, Office
deployment, manually, other...?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Zwitster said:
This morning we experienced an issue with a fair number of people
getting
"Setting up Outlook for the first time..." and they had to create new
profiles. Nothing on the Exchange 2003 server side changed. Nothing was
pushed to the workstations over the weekend. We're using Outlook/Office
2003
SP2, Exchange 2003 SP2, WinXP SP2. This happened to at least a couple
of
dozen people on different mail servers and in different geographical
locations. Any ideas what might have caused this?
Click to expand...
Click to expand...
Click to expand...
 
Yes, it was just the mail profile. The event logs on the servers don't show
anything and the clients only show an entry for the download of the new OST
file. We haven't found any kind of pattern in who was affected.As I said they
are spread across four different mail servers and diverse geographical
locations across the country.

Roady said:
Was the mailprofile the only setting that got lost or even just Outlook? You
might want to check the Event logs on the servers and affected clients to
find out some indication on this one.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Zwitster said:
Profiles were originally create in office deployment using the %username%
variable, so that whenever someone logs in, they will have their own
profile
available.

Roady said:
Hard to tell. How are profiles created normally? By login script, Office
deployment, manually, other...?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
This morning we experienced an issue with a fair number of people
getting
"Setting up Outlook for the first time..." and they had to create new
profiles. Nothing on the Exchange 2003 server side changed. Nothing was
pushed to the workstations over the weekend. We're using Outlook/Office
2003
SP2, Exchange 2003 SP2, WinXP SP2. This happened to at least a couple
of
dozen people on different mail servers and in different geographical
locations. Any ideas what might have caused this?
Click to expand...
Click to expand...
Click to expand...
 
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