Setting up new exchange user

  • Thread starter Thread starter Kjell Kristiansson
  • Start date Start date
K

Kjell Kristiansson

This is probably a FAQ but I have found no reply.

Scenario:
I have a remote user who gets "all" her settings via DHCP from her ISP.
("All" ~ IP, DNS etc)
We set up a VPN from her to us.
In the mail set-up she types in the IP of our server (192.168.x.x) and
username.
Presses Check names - is prompted for password and the IP is replaced with
the servername like "FOO" (and not foo.abz.com). So far so good.

But when she starts Outlook it can not find the server "FOO" - the netbios
name.
Obviously the name resolution fails. Now and then it works. But more often
not. I guess that in these circumstances the name resolution has been cached
from another resolution.

What can I do to resolve this - except by getting her a new DSL modem and
Router/Firewall.

Kjell K
 
No need to get her anything except a properly configured hosts file that
maps the server name FOO to its appropriate IP address of 192.168.x.x - this
should do the trick. If she also needs access to the mapped drives, use an
LMHOSTS file instead....make sure you set up the 0x1b entry for the domain
properly with "padding" spaces.....see MSKB 180094 for help with that.

If you use WINS on your network, you might first try having her specify your
WINS server private IP address in her TCP/IP properties for whatever her
network connection is...
 
Thanks "Lanwench"

I feel stupid - forgetting the "old" knowledge abour hosts and lmhosts.
I will send her the file today.

Kjell K
PS Mapped drives works with IP. It is just exchange that is "stupid".

"Lanwench [MVP - Exchange]"
 
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