setting settings in outlook 2003.

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Guest

How do you reconfigure mail support in Outlook 2003? THere used to be a
button in office XP and 2000 that let you reset everything. Is there a
different way to do that in 2003? Thanks.
 
There's no need for that in Outlook 2002 or 2003. Only Outlook 98 and 2000
had two different configuration modes that you needed to be able to switch
between.
 
Thanks, but how do you reset the settings in outlook 2003? I need to clear
all of the previous settings done by the user. He has a blackberry that will
not connect to the outlook client. he connects fine to the blackberry server
and to the exchange server but can't get the blackberry working with the
email any longer. his blackberry works fine with other profiles on the pc.
is there a little utility that will erase everything? everything worked fine
until he upgraded form office xp to office 2003.

Regards,
richard
 
What settings do you have in mind? You can delete a mail profile in Control
Panel, using the Mail applet.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Basically all outlook settings. when you remove the users profile in 2003
and recreate it, it still remembers the previous settings. Even if you
uninstall and reinstall it will still pick up the old settings. I need for
it to treat the mailbox like it was a new account. The only way that I know
I can do this is to recreate the entire users profile but would hate to have
to do that to the user.
 
I'm not talking about Windows user profiles, but individual mail profiles.
Delete the one that doesn't work and create a new one, preferably with a
different name to avoid reusing send/receive and nickname settings.

And who said anything about uninstalling and reinstalling?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
I know you weren't saying the windows profile just saying that is the only
way that I know how too. SOrry about the confusion. I already deleted and
recreated the outlook profile and it still remembers everything...weird huh.
I also tried unistalling and then reinstalling outlook hoping that it will
get rid of any user specific settings but that didn't work either. Is there
a registry key that you know of that holds the user info in that I can either
edit or delete? Thanks.
 
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