Setting Outlook XP as default mail folder

  • Thread starter Thread starter Gary
  • Start date Start date
G

Gary

Hi all,
We've just set up a new LAN. We imported our
old message folders from O/E 6 into the new Profiles that
use Outlook XP. In Outlook I've changed it to be the
Default mail folder, both through Tools / Options /
General & through the Internet options - choosing it as
the Programme to use for the Email Internet service.
After choosing it as the Internet service, when you go
back in - the change has reverted back to O/E as the
default mail folder. If I open O/E & go into Options /
General, the This application is the default Mail Handler
is greyed out so I can't change it. Has anyone come
across problems changing the default mail folder from O/E
6 to Outlook XP? If so can you please give me some
pointers as we can't user our Email just now
 
Gary said:
Hi all,
We've just set up a new LAN. We imported our
old message folders from O/E 6 into the new Profiles that
use Outlook XP. In Outlook I've changed it to be the
Default mail folder, both through Tools / Options /
General & through the Internet options - choosing it as
the Programme to use for the Email Internet service.
After choosing it as the Internet service, when you go
back in - the change has reverted back to O/E as the
default mail folder. If I open O/E & go into Options /
General, the This application is the default Mail Handler
is greyed out so I can't change it. Has anyone come
across problems changing the default mail folder from O/E
6 to Outlook XP? If so can you please give me some
pointers as we can't user our Email just now
Click to expand...

Are you using Windows XP Pro, as well as Outlook XP? I'm assuming so,
as I've experienced something similar in my environment. What you may
need to do is add each use to the local administrators group, then
make the changes. At that point, they shoudl "stick" and you won't
have the issue any longer - you can then take that user out of the
local admin group. I had an issue where I couldn't save specific 3rd
party Outlook related settings, and this turned out to be the issue.

I hope this helps! Please let me know - thanks!
Scott L. Grimes
 
Back
Top