Seting up a dial up connection is disabled

  • Thread starter Thread starter Yoav
  • Start date Start date
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Yoav

This is a new installation of Windows XP Pro.
A 56 KBS PCI modem is installed and Windows confirms "This
device is working properly", the "Query modem" is also OK.
In the "New Connection Wizard", Connect to the Internet,
Set up my connection manually: "Connect using a dial-up
modem is grayed-out.
Please advise.
 
Yoav said:
This is a new installation of Windows XP Pro.
A 56 KBS PCI modem is installed and Windows confirms "This
device is working properly", the "Query modem" is also OK.
In the "New Connection Wizard", Connect to the Internet,
Set up my connection manually: "Connect using a dial-up
modem is grayed-out.
Please advise.
Click to expand...


The first of these is common, esp. if you have upgraded to XP pro over XP
home...

You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;329441

Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
http://support.microsoft.com/default.aspx?scid=KB;EN-US;320558
 
-----Original Message-----



The first of these is common, esp. if you have upgraded to XP pro over XP
home...

You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en- us;329441

Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
US;320558
Click to expand...
Thanks very much. I did solve the problem after reading
the information suggested there however:
The article says to delete a data item in the key "Cards".
In my case that key was not there, under ...\telephony,
where it was supposed to be. I decided to add it there,
and it worked! The dial-up connection was enabled.
 
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